Great Empire Hotel

Food quality is very poor and its expensive too. Hotel gives ghosly vibe ( good vibe is missing ). Not recommended for family with children.

Amenities mentioned are not true. No bar no gaming zone only a snooker table and table tennis available. No kids playing area. Washrooms are not having proper functioning like no water in washbasin. Leakage in bathroom. There is no one to receive you when you enter the hotel. We waited for 20 minutes no one came to collect our luggage. The staff at reception is not so helpful. Management is not good. We were 6 adults and one kid. We have done the booking also. Manager said you guys are 9 people but have done the bookings for 6 only. That’s the hospitality of this hotel. After one day we were only guests left and at dinner the restaurant said that tandoori menu can’t be opened as the occupancy is low. We told at reception the person said that’s restaurants call. I said we have given the money for the all said facilities and amenities but the receptionist said no you have given only the room rent not for other things. In amenities list there is written fireplace and bonfire (paid. So we demanded fireplace in the restaurant to start they denied first and then said it’s chargeable. there is gym mentioned also but they said no its in shimla only. Food is also ok ok. Special mention for staff - night receptionist is not so helpful have a different attitude like we are demanding something out of this world. Rest all staff was helpful. Overall experience is ok. Management should be more concerned about customer. We felt that they do not care. The view is great though. Location is also good. Im not against the hotel but this kind of experience is new in 20 years.

It was a nice property and the stay was comfortable. Food was good

Kudos to MakeMyTrip Wonderful experience with this arrangement made by make my trip for our group of 25 people Everyone enjoyed to the point beyond expectations especially ladies like the nature beauty wonderful service location was perfect ………….. hotel was clean without any dampness room service was perfect manager manage a perfect arrangement bonfire with dance and dine

Great place with great view especially lobby for children with pool table table tennis and table games

The staff is great, people are helpful. Food is great. Ambience is nice. Service is also nice. Its a clean place for families and friends.