35 P B A Weerakoon Mawatha, Weerakoon Gardens, Kandy, Central Province, 20000, Sri LankaView Hotel Details
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Mahaweli Reach Hotel Guest Reviews
4.5/5
Great
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(45)
Positive reviews(42)
Reviews with photos/video(12)
Negative reviews(1)
Zhenshideya
Deluxe Room
Stayed in Aug 2024
Family
38 review
4.5/5
Great
Posted on Aug 27, 2024
The hotel has history, is by the river, and has a great view! The facilities are a bit old, but the rooms are big! The service is good! Very good! Enthusiastic and professional! Any promise will be fulfilled without compromise!
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steven88888
Deluxe Room
Stayed in Jul 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Aug 18, 2024
Everything is good, the service attitude is very good. But the air conditioner in the room is noisy
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Guest User
Deluxe Room
Stayed in Jul 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 1, 2023
The old five-star hotel is located on the Mahaweli River, the mother river of Sri Lanka. It is a must-have hotel for Kandy people to get married. The British service standard is very good. Compared with other Sri Lankan hotels, the check-in and check-out are very fast. The software service makes up for the old facilities deficiencies, it is recommended
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Juby J
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 9, 2024
Trust me this hotel is so dam good better than any other 5 star property in Kandy. Magnificent rooms, elegant bathrooms. Balconies facing the Kandy river is so serene. The best is their buffet of breakfast and dinner it is so vast that it would take hours to check out everything. I loved the ambience and the food. The staff is very friendly and accommodative . Special mention to the restaurant supervisor Anjana who was very helpful and the bar attender Asinka who always treated you with a smile. Kudos to the entire team. Only one glitch the restaurant area has flies during rainy season.
6/13
Response from Property: Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Thank you for your kind commendation of our property! It is of great pleasure to note that you've enjoyed your time spent amongst us. It remains our prime endeavor to deliver services of the highest quality standards in delivering services of the highest standards. Your kind commendation of our associates were conveyed to them who were delighted to note their efforts appreciated. We look forward to a returned visit of yours in the future. Thank you.
Anjana-Wije
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 19, 2024
Had a lovely time at Mahaweli Reach Hotel. The stay was comfortable, lovely hotel with beautiful views, very clean and comfortable rooms. Food was lovely. Staff. All staff was very friendly and attentive, specially Kamal and Shemal. Thank you for everyone for making our stay pleasant and memorable
Response from Property: Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Thank you for your kind commendation of our property! It is of great pleasure to note that you've enjoyed your visit to Mahaweli Reach! Mahaweli Reach is renowned for its environment ,accommodation facilities and the services of our team, it is as such of great pleasure to note that you've enjoyed your visit to Mahaweli Reach. We eagerly look forward to a returned visit of yours in the future. Thank you.
Ph-Majd A
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 7, 2024
The staff treated us wonderfully and fulfilled all our order and were kind to my children, specials thank for Nadeesha,, I advise everyone to come here .. the best hotel in kandy..old house hotel and elegance.. my kids very happy with swimming in swimming pool
Response from Property: Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Thank you for your kind commendation of our property! Mahaweli Reach is renowned for the personalized services extended to our valued patrons, it is as such of great pleasure to note that you too found this the same. Your kind complements of our team member was conveyed to them who were delighted to note that you too found this the same. We eagerly look forward to a returned visit of yours whereupon yet another memorable encounter could be delivered to you and family! Thank you.
trieshl
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 4, 2024
Brilliant food, buffet had a wide assortment and accommodation is very pleasant (I especially love the view from the balconies) and well maintained. The staff are very friendly staff - Nadeesha’s service is excellent and she was a wonderful hostess in our time here !!!
Response from Property: Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Thank you for your kind commendation of our property! It is of great pleasure to note that you've enjoyed your visit to Mahaweli Reach! It remains our constant and prime endeavor in delivering services of the highest standards to our valued patrons, it is as such of great pleasure to note that you've found this the same. Your kind complements of our team were conveyed to her who was delighted to note her efforts having being commended upon. We eagerly look forward to a returned visit of yours in the future. Thank you.
Sukhdeepak M
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 24, 2024
Beautiful property on the banks of a river. We got a room with a balcony on the river Great service, great staff . Very helpful. The food was excellent. We would have liked to spend more time here but had to leave after one night as per our schedule. If we had known how good this place was we would have planned differently. If anyone is looking for a few days of total relaxation and serenity, this is the place to stay. Of course there is a great swimming pools , bar etc
Response from Property: Dear Guest Ayubowan and Greetings from Mahaweli Reach! Thank you for your kind commendation of our property ! Mahaweli Reach stands a renowned destination for the scenic and tranquility it offers complemented with the unique and memorable service encounters extended to our valued patrons created in suit to personal preferences of each our valued patrons. It is as such of great delight to note that you found this the same! Whilst assuring you of continued service excellence, we eagerly look forward to a returned visit of yours in the future. Thank you.
Rasika H
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 21, 2024
Excellent customer service in all areas. The Hotel is well maintained & very clean. The Staff is very polite & helpful. Specially Anjali the Restaurant Hosts is very polite & excellent customer care provider. I would say she is one of the Best staff I ever met.
Daydream05577668206
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 21, 2024
Excellent food & excellent customer service. Specially Nadeesha & Kavindu gave us a super service. Room service is good, clean & had all the facilities. The pool area is superb. The Hotel is well maintained & has natural beauty all around..
Chamara S
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 7, 2024
We had great experience in the hotel. From the welcoming and the end they gave a superb service.. we took our lunch near pool area and it was so relaxing.. Ms. Nadeesha’s service is superb.. we celebrate two of our birthday and they arrange it very well .. Thank you
Roving26996957306
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 3, 2024
We were a large group staying at this great hotel. We were in Kandy for a school reunion and attended several well executed functions at this hotel. However, what makes a great hotel, extraordinary are their staff. This is where this hotel truly shines across all departments- Front Office, Bell boys, Restaurant staff and chefs and Housekeeping. A special mention must be made of Kavisha. She was exceptionally helpful with her cheerful and winning ways. It is evident that this hotel invests in their staff and training takes pride of place. The breakfast buffet was mind boggling. One did not know where to start- the choices available were truly huge. No one could possibly leave unsatisfied. The chefs did a great job displaying their skills and craft. I strongly recommend this hotel if you want a comfortable and memorable stay in Kandy.
Charlie T
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 28, 2024
A wonderful hotel with great views and lovely staff. My family and I loved our stay here and wish we could have stayed longer! The rooms were comfy, stunning and the food was delicious. The staff were very welcoming and tentative. Highly recommend to anyone visiting Kandy.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 26, 2024
We have enjoyed delicious food and drinks for a long time. Although we visited several hotels in the city.mahaweli reach hotel was very special for us because of miss Nadeesha s service . It is an honor for this company to have an employee like her working in this company .she stands out for her humble and dedicated service
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 25, 2024
Had a wonderdull time and superb food of Chef Dudly Nanayakkara. Also there was a girl who served called.Ms.Nadisha who did a great job.. Also we enjoyed the calm and clean environment . Comfortable rooms also fantatstic.. Wish good Luck for the hotel !