Unprofessional Attitude and Carelessness First of all, this is not a Hotel. It just qualifies for a lodge.I booked through makemytrip and I paid the charges in advance as I was travelling with family including my 7 month old. Before booking the hotel, I called them up about the facilities and basic amenities, and they agreed as mentioned in the website. We checked in on 21st Aug, at around 4pm as I drove from Bangalore. After entering the hotel we found the below issues, The rooms are very basic, and some parts of the furniture are broken which can be overlooked. No problem. The bathroom has no hooks to hang your clothes to towel The hotel has a roof top restaurant which serves only Pizza and Pasta The Room service menu contained a list contains Indian food, but its a lie as they did not provide Unfortunately , it started raining heavily from 7.30pm and the hotel front side was flooded. I called up room Service to order food but no answer I went down to reception to order some Indian food as we wanted to have simple veg rice, sambar etc. but the room service denied help and told me to arrange on my own. When I asked for help as I am not sure about restaurants nearby, and it was raining heavily, he immediately switched to Tamil and pretended not to understand anything I searched andwent down to a restaurant and brought food for my wife and myself, after walking through heavy rain and flood, on my own. The restaurant was around 400m away and the owner packed the food nicely. If the RAMAKRISHNA room service could have helped me a little, but NO. Also, the hotel was mostly empty, because I think others have experienced the similar fate, and thus the room service were idle, and they could have helped. I am really sad about the inhuman nature of the people in the hotel ’THE RAMAKRISHNA’ THE RAMAKRISHNA’ does not qualify to be a hotel. It is just a lodge I am sorry to have booked that hotel through make my trip. You get the same rooms for 1000 if you book in the hotel, and also there are adjacent hotel for Rs. 499, Rs. 899 etc This Lodge is NOT family friendly We checked out next morning at 9am and checked in to another HOTEL as the E Raja Street. We lost money in Ramakrishna, but that’s not the point. We got angry and frustrated during Vacation, and a bad memory associated with the place forever I will come back to this beautiful place again, but never book at the ‘RAMAKRISHNA’ again
Very Good
86 Reviews