Hotels Near Liesbethbos in Kampenhout

Fantastic hotel, central and easy access... the only one but we could not use the wellness space because it was full booked, they could give priority to the hotel guests, for the rest, all right

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have *****ped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

I stayed here in December with my family for 3 nights. The hotel is modern and located walking distance from the train station. Breakfast was of a good standard and with plenty of variety. My husband unfortunately became very ill as he had food poisoning (not from the hotel). The staff were really helpful and accommodating given the situation, they had to find us alternate rooms and everything was done swiftly and without any issues. As a result, our stay was better than expected! Thanks very much to all the hotel staff that were so accommodating.

The boss is very enthusiastic, and the English is very standard. He gave us a very detailed introduction, including the city's attractions! Also helped us carry our luggage! The room is very cozy! Come here next time!

Hotel in a lovely location but was not until booking confirmed that we were informed that that were no reception staff and we would have to pick up the keys from another hotel We had breakfast one day and had an issue sorting payment, someone from the partnership hotel had to come and sort, and although breakfast was OK, you can get a much nicer breakfast for a similar price elsewhere There was no kettle/cups/tea/coffee in the room The room was just about warm enough Had no pillows and that took a while to sort

On booking.com extra comment was added, honeymoon trip. No acknowledgement was received from the hotel regarding this. Emails we received was over and over again to upgrade the room and extra services. Little acknowledgement of congratulations and thank you for choosing us was enough as customer service. Easy fast check in. Room location was well explained. The room itself was very nice, size wise and clean. slippers, bath rope and extras were foreseen. Also there was a little welcome card with a cookie for the honeymoon. Thank you.

The hotel was very comfortable and very comfortable. I take you a point in the cleaning assessment for using a moquette, not because it was dirt or much less, cleaning is deserved a 5 too, but I know it is vital for people with allergies and other impediments with it. I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I would like to say that I