Kamakura Del Costa

Overall not bad

I was told that I could leave my luggage before the check-in time, so I made a reservation in advance and told them the time. . Also, even though I had provided the information of the guest in advance, I was told that "unless you send the customer information, the unlocking information cannot be sent." Taught me how to lock. Also, I informed them of the check-in time in advance, but it was much later than that time that I was able to email the unlocking method. It was a mystery what it meant to be asked about the check-in time and the desire to put luggage in advance. I thought there was a problem with the cooperation and response of the staff. It's an apartment, so you can hear footsteps upstairs. I could clearly hear coughs and sneezes from people in the next room, so I thought it might not be suitable for people who want to relax or are concerned about noise. It may be the cause because it is made of a door that can be connected to the next room. It was a beautiful room with all the fixtures and facilities, but there were some tough points in terms of service, and it was a pity that it was a long-awaited trip.

The air conditioner in the room was broken, but they changed the room immediately, and the response was quick and comfortable. I think it would be better if there was a dryer in the room.

The building is new and clean. frying pan or pot There are kitchen knives and everything else Buy ingredients and have a home party open something

Location is good, too, and the outskirts are tasteful. However, in the summer, the roads are congested, so travelers should be cautious when traveling by car. The room is clean but cramped for 4 adults. The management company kindly informed me in advance that it would be too small for 4 people, but I was convinced and stayed. I think that there is no problem if there are 4 people staying including children.

備え付けの什器について、飲み物を入れて暫くするコップの周りが濡れていた。結露かと思ったが、よくよくコップを観るとヒビが入っていた。

テレビがつかなかった。 新しいティッシュの場所がわからなかった。 立地はとても良かったです

施設の方のチャットの返信が早く、丁寧な対応でした。

とてもくつろげる部屋で綺麗でした。 キッチンもとても使いやすかったし、思っていたよりキッチン用品が揃っていました。 隣の部屋とドアひとつで繋がっている部屋だったのでちょっと気分的に。多分隣の宿泊者がいなかったのが前提だったと思うのですが。 他は特に不満はありませんでした。