Anantara Kalutara Resort

Anantara Kalutara Resort Reviews

Anantara Kalutara Resort

St. Sebastian Rd, Kalutara, Western Province, 12000, Sri LankaView Hotel Details
Anantara Kalutara Resort
Anantara Kalutara ResortAnantara Kalutara ResortAnantara Kalutara Resort
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Anantara Kalutara Resort Guest Reviews

4.7/5
Amazing
52 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(52)
Positive reviews(47)
Reviews with photos/video(23)
Great service(6)
Negative reviews(3)
Guest User
Premier Room With Garden View
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Aug 10, 2024
We had a rest in the beginning of August. It is not the season. There is a beach next to the hotel, but you can not swim in it! You can only watch a beautiful sunset sitting on the shore! All tourist locations are VERY far away, take note! The staff is friendly, everyone is smiling. Cleaning in the room 50/50, the bed linen is changed only when you say so, the robes are not renewed either, disposable slippers are also provided only once (nothing was changed for us), but you must definitely say. It was strange for me that every time the staff touched my things, on the dressing table cosmetics (and it is obvious that they wiped the dust superficially, but still touched), or on the sofa or bed, they touched my things, it is disgusting! I always had to control whether I left something in the wrong place and think about whether the staff would touch it! Things just lie on the chair, they fold them in their own way! Or there are things on the sofa, they will put them differently!!!! And also, we noticed that the water that is poured into bottles, most likely, is poured into these vessels again, because all the glass bottles are "used", which calls into question the filling (where does this water come from?!). As for the food, for some it is different ... I ate only fruit / yogurt and scrambled eggs, everything else is tasteless. Dinner is $ 55 (it was not included for us), it is not worth the money, everything is disgusting! Except for the flatbreads that they make themselves and fruit 😄 The young man ate local cuisine, of course they can cook it, but the usual food (European) of course is not very tasty. But since the location of the hotel is not a tourist location, there is no choice in restaurants and cafes. We had to pay $ 55 and eat what we eat. Lost -3 kg in 6 days 🤪 THANK YOU! ☺️
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Response from Property: Thank you for sharing your feedback about Anantara Kalutara! We’re delighted to hear that you enjoyed the location, service, and rooms at our resort. Regarding the beach access, we want to clarify that the beach adjacent to our resort is a public beach, and while we strive to maintain its cleanliness regularly, it can be challenging to control all aspects due to public access. Rest assured, we are committed to providing a pleasant environment for all our guests and are continuously working on ways to enhance the overall experience. We appreciate your understanding and hope to welcome you back for another enjoyable stay at Anantara Kalutara Resort. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Guest User
Premier Room With Garden View
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is spacious, the facilities are complete, the environment is beautiful, the service staff are all very polite, even if you don't leave the hotel, you can still have fun with your children
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Response from Property: Thank you for your wonderful review on Anantara Kalutara! We’re delighted to hear that you enjoyed your stay and appreciated our luxurious amenities, stunning views, and family-friendly environment. We look forward to welcoming you back for another memorable stay! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
hideshanyan
Premier King Room with Garden View
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 8, 2024
As an Anantara, the standards in all aspects are in place. The hotel is very beautiful and the staff are very friendly. NADEESHANI, the girl in the children's club, is very patient. The children like to play with her very much. The whole hotel is amazing. comfortable
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6/9
Response from Property: Dear hideshanyanGreetings from Anantara Kalutara Resort! I am glad that you enjoyed our thoughtful hospitality by our top-notch team and that you were especially pleased with Nadeeshani. All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Nadeeshani will be thrilled to know that he made your stay exceptional.All of us are looking forward to welcoming you back soon.Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Guest User
Deluxe Room with Lagoon View
Stayed in Feb 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Anantara's hotel has always been stable in luxury + good service, and the children also loved the rock climbing and zip lining activities inside. The most amazing thing is their check-in and check-out ceremony, which is full of enthusiasm and sense of ceremony. I was also lucky enough to observe the small but exquisite celebration held by the hotel for the 76th anniversary of Lanka's independence. It is a quiet seaside hotel suitable for vacation with beautiful views of the sea and lagoon.
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Response from Property: Dear Guest UserThank you so much for taking the time out to write about your amazing experience in our Resort in Srilanka. We are extremely grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members in the resort as well as our services and amenities were just wonderful. We are proud to offer a Suite, Luxury pool, comfortable beds ,Our beautiful landscape & variety of restaurants and lounges that satisfy all the needs of our guests along their stay. It is wonderful to hear how much you enjoyed your stay in our five-star luxury resort, and, to hear how wonderful our team members were and how they helped to ensure you had a memorable stay. We look forward to having you stay with us again soon in Anantara Kalutara in Srilanka!Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Guest User
Deluxe Twin Room with Ocean View
Stayed in Sep 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 20, 2023
The hotel is very beautiful. The guy at the front desk was very enthusiastic and took photos for us from the best view of the hotel. There is a ceremony for check-in and check-out, which is great. The hotel has several restaurants with good taste. In addition, there are many hotel activities that can be booked: beach volleyball, forest yoga, ziplining, etc.
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Response from Property: Greetings From Anantara Kalutara ResortThank you so much for sharing your kind words with other travellers on this platform. I am delighted that you enjoyed your stay here at Anantara Kalutara and that our five-star resort impressed you with its wonderful ocean views, fine facilities, and first-class customer service for which we are renowned.It was an honor and a privilege to have you as our guest and we hope that you will come back and stay with us next time your plans bring you to Anantara Kalutara Resort. When you do decide to return, please do not hesitate to book directly with us so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
mana
Premier King Room with Garden View
Stayed in Aug 2023
Solo travelers
6 review
4.5/5
Great
Posted on Sep 1, 2023
Stayed alone for 2 days. ➕ All the staff are friendly. Number of items on the breakfast buffet. Western food, Sri Lankan food, Indian food, so you won't get tired of it every day. There are two pools, so you don't have to be crowded. There was a gym and a daily program, and I participated in morning and evening training sessions, but since I was the only one there, I was given one-on-one instruction, which was really fun. The cleaners are very friendly. The room was spacious and I could hear the birds singing. Being able to see the sunset on the nearby beach every day. ➖ When I wanted to grab a few drinks and grab a bite to eat in the evening, the Italian restaurant was closed and when I tried to use the bar, there weren't many vegetarian or vegan options. Nothing around. The nearby beach has too high waves for swimming.
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Response from Property: Dear manaThank you so much for this incredible review. I am thrilled that our customer service impressed you so much. We really do take our guests' satisfaction very seriously and will go above and beyond to ensure that they feel like VIPs for the duration of their stay and that they leave our hotel with magnificent memories. We look forward to your next visit and please do not hesitate to contact us directly so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
sue2023dong
Premier King Room with Garden View
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 14, 2023
I like the style of the hotel very much, with unique details and a sense of design; there are very few Asian foods, all of them are Southeast Asian flavors, and there are few choices for Chinese people. overall satisfaction
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Response from Property: Dear sue2023dongWe are delighted to hear about your experience at Anantara Kalutara Resort! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging.Please visit us once again. We will be looking forward to having you back.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
sxd475
Premier King Room with Garden View
Stayed in Oct 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Oct 27, 2023
I felt very bad when I arrived because I kept saying that I couldn't find the reservation record. After waiting for an hour, I contacted Ctrip later. The person in charge of the other party showed up, upgraded the room, and gave me dinner. Ctrip is still reliable. The hotel is very large overall, and the view from the rooms facing the sea is okay. The food and beverages are basically in line with expectations. I only ate shrimp🦐. When I left the next day, there were many companies here for team building, and there were so many people. It was still a very local hotel.
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Response from Property: Dear sxd475Thank you for taking the time to complete online review on CTRIP.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Lashan Liyanage/Front Office Manager
Leah A
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 3, 2024
This is a lovely hotel which includes delicious food with plenty of options. We had great service from Sampath, Yeshan, Thisara and Gayan who always welcomed us each morning with a great smile and always gave us complimentary ice creams around the pool. The only thing we would say to improve is to have a little bit more entertainment in the evenings. Other than that the hotel is amazing. Thank you Anantara for an amazing 2 week stay.
Response from Property: Dear leahaP7505CU, Thank you for your wonderful review on Anantara Kalutara! We're delighted to hear that you had such a lovely experience at our hotel. It's fantastic to know that Sampath, Yeshan, Thisara, and Gayan made your mornings brighter with their smiles and thoughtful gestures. We appreciate your suggestion regarding evening entertainment, and we'll certainly take it into consideration to enhance our guests' experiences further. We're thrilled that you enjoyed your two-week stay with us, and we can't wait to welcome you back for another amazing visit to Kalutara. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Avinesh R
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 30, 2024
Lovely place, an absolute gem. Truly took me awhile of coming to sri lanka to find a place that is so peaceful, and full of lovely people. I would like to extend my appreciation over to the lovely guest manager, Mahimi who has helped us tremendously through our stay and sorting all the mini request that we asked for, without fail....truly amazing. And also the lovely breakfast team, Heshan for attending to everything effortlessly and humbly. For me the place is one thing,the people are the other and i truly enjoyed this lovely place that sits humbly in the middle of a lake and ocean, with good food and one of the best experiences ive had. Thank you and i will be back as soon as i can. Highly recommend.
Response from Property: Dear avineshm2022, Thank you for your heartwarming review about Anantara Kalutara Resort! We’re delighted to hear that you found our resort to be a peaceful gem and enjoyed the unique experience we offer. It’s wonderful to know that Mahimi and Heshan made a significant impact on your stay with their exceptional service. We look forward to welcoming you back soon for another memorable stay. Thank you for your high recommendation. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Audrey B
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 14, 2024
We had the loveliest time here. Beds and amenities were so comfortable. The in-room hairdryer was actually powerful enough to dry my hair (!). I booked a cooking class for my husband and Vimukthi and Chef Nipuna were incredible. Highly recommend. The pool guys were also wonderful. Special shout out to Veshan who remembered the drink I loved every time. We were both very well looked after.
Response from Property: Dear audreybY1862ME, Thank you for your wonderful review! We're delighted to hear that you had such a memorable Sri Lankan experience with Anantara Kalutara Resort. We're thrilled that you and your husband enjoyed the cooking class with Vimukthi and Chef Nipuna—they truly love sharing their culinary expertise. Thank you for your kind words about our team. We look forward to welcoming you back for another amazing experience! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
yannsdecaix
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 23, 2024
Lovey hotel, quick 1hr drive from Colombo. Plenty of activities on site and kids club is amazing. Staff are professional, kind and helpful. Value for money is excellent. When walking you can walk to the Avani Kalutara which is 5 minutes away. Beaches are rough, the pools are refreshing. Breakfast variety was amazing, definitely try the hoppers, a local delicacy made by this village lady that comes in just for that every morning. There is so much nature just in the hotel, next to the main restaurant is a fruit tree, lots of bats in the evening come for it. Lots of birds and we say one baby manticore lizard.
Response from Property: Dear yannsdecaix, Thank you for taking the time to share your experience at Anantara Kalutara Resort on TripAdvisor. We are delighted to hear that you enjoyed your stay and found our resort to be lovely and peaceful. It’s great to know that you appreciated the variety of activities on site, the amazing kids' club, and the professional and kind service from our staff. We are glad you enjoyed the refreshing pools and our breakfast offerings, especially the local delicacy. Thank you for your kind words and for highlighting the unique aspects of our resort. We look forward to welcoming you back for another peaceful and enjoyable stay. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
SchulzJess98
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 23, 2024
The Pool Service was great! You get all what you want, cool and refreshing drinks, food, fruits, ice tea shots, and so on. If you like, you can do aqua sport. Thank you so much Sampath, Yeshan, Tishara, Gayan, Mithya, Udesh and Imesh for the great Pool service.
Response from Property: Dear SchulzJess98, Thank you for your wonderful review on TripAdvisor! We are thrilled to hear that you enjoyed the pool service at Anantara Kalutara Resort. It’s fantastic to know that you appreciated the variety of offerings, from cool and refreshing drinks to delicious food and ice tea shots. We are also glad that you enjoyed the aqua sports available. Your special mention of Sampath, Yeshan, Thishara, Gayan, Mithya, Udesh, and Imesh is much appreciated. We will be sure to share your compliments with them—they will be delighted to know their service made such a positive impact on your stay. We look forward to welcoming you back for another great experience. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
ParameswariK2
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 1, 2024
Thank you Mr Sanka,Hashiru, Archee, Dilan, Lasanthe ( activities)and the rest of the team for making our stay that much better. Even though the weather was rainy we enjoyed all the amenities and the warmth and hospitality of all the staffs. Thank you and looking forward to another stay soon.
6/12
Response from Property: Dear ParameswariK2, Thank you for taking the time to share your wonderful review on TripAdvisor! We are delighted to hear that you had a great family time at Anantara Kalutara Resort. Despite the rainy weather, it is fantastic to know that you enjoyed all our amenities and experienced the warmth and hospitality of our staff. We are delighted to hear that you had a great family time at Anantara Kalutara Resort. Despite the rainy weather, it is fantastic to know that you enjoyed all our amenities and experienced the warmth and hospitality of our staff. A special thank you for acknowledging Mr. Sanka, Hashiru, Archee, Dilan, Lasanthe, and the rest of the team. We look forward to welcoming you and your family back for another memorable stay soon. Warm regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
E8739FMmartinaf
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 11, 2024
Fantastic resort. The staff are so attentive. The resort is so so clean. Dilan pillow creations were spectacular. Kaushi was amazing as tour guide. She showed us such friendship and kindness. THANK YOU ALL SO MUCH. I would highly recommend this resort. Photos are true and exactly as they look.
Response from Property: Dear E8739Mmartinaf, Thank you for your fabulous review and for choosing Anantara Kalutara Resort. We are delighted to hear that you had a fantastic stay with us. It’s wonderful to know that you found our resort exceptionally clean and our staff attentive. Dilan's pillow creations and Kaushi's exceptional service as a tour guide are truly appreciated, and we are glad they made your stay even more special with their friendship and kindness. We are thrilled that you found our photos accurate and reflective of the true beauty of our resort. Your high recommendation means a lot to us. We look forward to welcoming you back to Anantara Kalutara Resort for another memorable experience. Warm regards, Keith Tomkies Cluster General Manager Anantara Kalutara Resort