Avani Kalutara Resort

Luxurious hotel with impeccable service. Comfortable rooms, and outstanding amenities. The staff is attentive, and the dining experience is superb. A truly five-star stay.

We were at this property for two nights and enjoyed our stay very much. We were looking for a quiet and cozy getaway and found exactly what we were looking for at Avani. The ocean view room was spacious and comfy and the service starting from the front desk, bar and room service were all up to high standards. We hope to be back in very soon.

Location and Access – About 2 hours’ drive by Expressway from Colombo Airport. The hotel has a beachfront location on a peninsular on the outskirts of Kulatara. Shops and services can be found in Kalutara A number of pictures of the hotel can be seen on Google Street View. Booking – I made a very last minute room booking on Agoda – this is where all my troubles began. Agoda confirmed the booking and payment was authorised from my bank. Unfortunately reception at the hotel did not receive any information on my booking. As a consequence I had to pay the hotel direct to secure the room . I then tried to contact Agoda to find out what had happened and was faced with what seemed like a torrent of ChatGPT generated acknowledgements - full of flummery and with no obvious way of contacting a “real” person. Eventually I did manage to email someone and got a response with information embedded somewhere between a ChatGPT worded salutation and valedicton. I spent considerable time trying to resolve this situation It should be noted that I also had to contact the Avani Hotel direct to try and sort things out and I must compliment their customer service staff. (Jonathon and Nuwan). Unlike Agoda I had an immediate response from a real person and was delighted with the way they dealt with an issue raised by one of their guests and would thank them for their support Reception – Despite the difficulties mentioned above the staff on Reception were very understanding in their dealings with me Public Areas/Decor – The hotel buildings sprawl over a wide area and include seating areas, library, bars and restaurants. All fresh with modern décor and furnishings. There is a large outdoor pool with loungers etc. and direct access to the sandy beach. The whole property sits in well maintained grounds. Guest Room –This was comfortable with large double bed, adjoining shower room, tea and coffee making and mini fridge. Ocean front with a furnished balcony Amenities including Entertainment – Large flat screen TV with a limited number of channels. Ample electrical sockets. Free WiFi was very good Lighting – A variety of lighting options Air Conditioning – Very good including ceiling fan Noise – I was not disturbed by any noise Food & Beverage – The restaurant serves a buffet dinner and a la carte is available from the bar. After the hassle of dealing with the booking problem – did not have the appetite for the buffet and chose a la carte from a very limited menu. My partners prawns were pronounced delicious but my burger was inedible. However, the buffet breakfast was exceptionally good with eggs and hoppers made to order and also a wide range of fruits, cooked items and local dishes and fresh bakery items. Cappuccino’s made to order were a treat from the usual “hotel coffee”. Value for Money – For the quality of the accommodation I was very satisfied with the room rate which included the excellent breakfast X Factor – The after service of the Avani Hotel in d