Hotels Near Eifeldom Monschau-Kalterherberg in Kalterherberg

The hotel has its own parking spaces, so we booked it. Come there is a small adventure. But it's going. Point 14:00 we were there, but only 14.15 someone came from the reception. We paid the parking space and got the room card. We had booked a superior room. The room was in the first floor (without lift) almost directly above the entrance. The room was very large and bright. TV, refrigerator table and very good beds. The bathroom is a disaster. So small, you can hardly get to the toilet. After the shower, the door must be open because you have no space to dry inside. The hotel is super just a short way down to the marketplace. In the night it was very quiet, true maybe also due to the extremely cold and bad weather. Oh yes, the room was quite cold, but hardly the heating was turned up, it was. The price is certainly very low and we usually book a higher category. That's why we didn't expect so much from the hotel. But it was perfectly okay for one night. Breakfast we enjoyed in the village.

The hotel is very large but almost completely without character. We are used to staying at a German hotel about 2/3 of the price and about four times better and more interesting. This was more of an up-scale hostel. Reception took ages to process our booking and the one before us. Looks like the hotel is designed for coach parties who want something spartan, anonymous and forgettable. Probably also to eat in town. There is a suggested menu in reception, but when I went to the restaurant just after 8pm there was absolutely no one. I went to have a look at the pool/sauna and met two ladies trying fruitlessly to get in by using their room key. We all gave up. Breakfast is OK, but basic. Rather overpriced for what it is. Just on the outside of town but an easy walk into the centre. Michel needs to get together with his friends and make the hotel more characterful. Definitely not four stars. 2.5?

Superb hotel we have been able to enjoy the weather of the use of the pool service cleanness nothing to re-repeat we will come back without hesitate

My wife and I thoroughly enjoyed our 5 night stay in this beautiful (newer built) well kempt 90 room hotel . . . and it’s less than a five (5) minute walk to the track !!! The hotel is immaculate and the rooms/bathrooms are very clean, not to mention very quiet in this non-smoking hotel. Everything you would desire in your room . . . from black-out blinds, refrigerator, safe, mini bar, coffee maker, desk, etc. The entire staff (including the kind and attentive manager) were very accommodating, spoke great English and all went above and beyond in ensuring you enjoyed your visit/stay with them. The hotel has high-speed Internet/Wi-Fi, a business center, pool table, a gym, laundry service . . . and as a side note, the area has fantastic cellular phone coverage/reception. A full bar, great restaurant and a nice breakfast buffet with all that you would want/desire to get your day started. If that wasn’t enough, they also have secured parking under the hotel. Reserve your room, before it’s too late!

We were nicely surprised by this new (or recently refurbished?) family-run hotel. It is very cozy, laid out in a ”motel” style where each room is entered from either the courtyard or a courtyard balcony. We did not use the swimming pool but its use was offered. The courtyard garden and surroundings are beautifully kept and fit well with quite picturesque neighbourhood of Eynatten. There are five restaurants within a walking distance if you happen to arrive, like us, on Sunday night when the hotel restaurant is closed. The breakfast was very good and when there was a slight confusion as to the time the brakfast started, the family started running around and managed to start the breakfast within minutes after our (early) arrival to the breakfast room. The location close to the highway makes it a nice place to stop on a long journey.

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.