Guest User
May 23, 2025
Loads of room for improvement 1. food was cold and tasted like it had been left out for hours, some food not even cooked properly, including meat still being raw, same selection of ‘picky bits’ everyday that you couldn’t even put a proper meal together with, including broccoli for breakfast?? there was no themed nights and everyday was the same, we had to find alternative places to eat so resulted in spending more money on top of what we paid for the all inclusive, 2 of the friends we came with ended up with bad stomachs and sickness, meaning they lost out on 2 days of the holiday and missed a boat trip to symi that they paid for, even the smell of the food from the all inclusive made us feel sick drinks weren’t much better, tasted like fizzy tap water and the alcoholic drinks were far too strong with next to no mixers in them, again had to go to the shop down the road to get bottles of juice and canned fizzy, I say the shop down the road as the shop within the hotel lacks verity 2. The shower over flowed when we were trying to get a wash so be ready to get a bath and flood your bathroom floor, the shower head falls off the wall, toilet is right on top of the shower so every time you need a wee you whack your elbows off the shower, I don’t even think you can class the shower as a proper shower tbh, as a woman it was extremely difficult to shave my legs with next to no room 3. Staff are extremely unwelcoming and rude, not helpful at all other than the reception staff that are only interested in taking your €70 tax, how they class this as a 4 star hotel at €10 a night tax on top of the £1500 we already paid for the 2 of us is ridiculous, we were also charged €60 for a late check out as check out is 12pm which was our choice to check out late as our transfer back to the airport wasn’t until 8:45pm so we wanted to freshen up before we left, we were told depending on how many hours extra you want the room for the price varies, we paid €60 for 6 hours resulting in us having to check out at 6pm, we booked this in May last year and all of the reviews were positive so it’s obviously gone down hill from there, there was no mention from any reception staff of how to get on any transport to either faliraki or Rhodes, we had to figure it all out ourselves 4. The pools are freezing cold so be prepared for your limbs to go numb 5. There’s 2 yes TWO outdoor toilets for both women and men so 4 in total for the pool, both are dirty and I didn’t see one person clean them, thankfully our room was on the ground floor so we could get back to our room to use the toilet conveniently 6. We enjoyed all of 1 out of 7 nights of entertainment as every night but the Friday the entertainment has been outdoors at the beach bar, far too cold and over crowded to sit outside 7. Also be prepared to be shoved and pushed out of the way by some of the other guests especially elderly Spanish and German as they were not happy we were an ethnic minority so there was tension at