Crystal House Suite Hotel & Spa
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1 room, 2 adults, 0 children
All properties in Kaliningrad
Crystal House Suite Hotel & Spa
No. 1 of Premium Hotels in Kaliningrad
Ulitsa Sergeyeva, 4, Kaliningrad, 236040, Russia
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Highlights
Great viewsAirport drop-off available
Delicious breakfast
Ideal location
Lots to doShow more
Amenities
Massage Room
ParkingFree
Airport pick-up
Airport drop-off
Multi-Function Room
Business Center
Children's PlaygroundFree
Kids' Club
All amenities
Property Description
A stay at Crystal House Suite Hotel & SPA places you in the heart of Kaliningrad, within a 5-minute walk of Kant Statue and Statue of Immanuel Kant. This family-friendly hotel is 0.6 mi (1 km) from Bunker Museum and 0.6 mi (1 km) from Blindage Museum.
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9.4/10
Cleanliness9.4
Amenities9.4
Location9.4
Service9.4
All 29 reviews
Surroundings
Airport: Khrabrovo Airport
(21.1 km)
Train: Kaliningrad-Passazhirskiy (Yuzhnyi) railway station
(2.8 km)
Landmarks: Normandy-Neman
(<100m)
Landmarks: Lower Pond
(130m)
Landmarks: Pamyatnik Geroyam-Tankistam
(450m)
Landmarks: Ploshchad' Vasilevskogo
(830m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Presidential Suite Room
3 Double bed
Has window
Free Wi-Fi
TV
Wi-Fi in room
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4
Premium Suite Room
1 Single bed and 1 Double bed or 3 Single bed
Has window
Free Wi-Fi
TV
Wi-Fi in room
Check Availability
7
Family Suite
2 Double bed or 2 Single bed and 1 Double bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Lake view
Multi-standard power outlet
Check Availability
7
Business Suite
2 Single bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Lake view
Multi-standard power outlet
Check Availability
2
SPA Suite
1 Single bed and 1 Double bed or 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Lake view
Mountain view
Garden view
Multi-standard power outlet
Check Availability
9
Royal Garden Suite
2 Single bed and 1 Double bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Lake view
Multi-standard power outlet
Check Availability
2
Royal Suite
3 Double bed
Has window
Free Wi-Fi
Non-smoking
Lake view
Mountain view
Garden view
Multi-standard power outlet
Check Availability
10
Suite-Disability Access
2 Single bed and 1 Double bed
Has window
Free Wi-Fi
TV
Lake view
Multi-standard power outlet
Wi-Fi in room
Check Availability
5
Crystal Suite
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Minibar
TV
Tea bags
Check Availability
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Guest Reviews
9.4/10
Amazing
29 reviews
- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Kaliningrad
Review summary
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Location: The hotel is centrally located, offering stunning views of the nearby lake, making it convenient for city exploration. Many guests appreciate its proximity to notable attractions like the Fish Village and Ocean Museum.(based on 1 review)
E0012****
October 6, 2023
房間超級超級大 還有個衣帽間！市區二晚都住這裏出門方便服務也好 早餐很豐富又高級 臨走忘記包包工作人員馬上送出來了
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Alex K
May 19, 2024
The best hotel in Kaliningrad! Very delicious breakfast with well trained servants like Lyia, she remembered our tastes for a week each morning! Big rooms with open space terraces Spa, sauna, fitness center and location of the hotel is great!!
Guest User
March 1, 2024
As perfect as it gets. At the simplest end here, I got a 70-square-meter room that included a dining area, a sitting area, a kitchenette, a separate bedroom, 1.5 bathrooms, and a walk-through room linking the bedroom with the master bathroom; that served as a place to keep your clothes. Plus a balcony. Mine had a splendid view of a lake (or, technically, a pond, but a lovely view day or night) and the city beyond. The room had a coffee station (Nespresso type) with coffee, sugar, and cream provided. The hotel also provided two bottles of water daily, which was much appreciated. The restaurant is fantastic, and the spa area a delight. The staff are very friendly and accommodating. I arrived early, about three hours before check-in time, and they still checked me in in half an hour despite the hotel being filled to capacity. An absolutely fantastic, delightful, and amazing place to stay. Cannot recommend enough.
Y8161GK_
June 15, 2025
Очень хороший отель, реально предоставляющий услуги 5 * Роскошные, красивые номера. Особенно понравился вид на озеро. Приветливый, доброжелательный персонал. Вкусные и разнообразные завтраки. Всей семьёй остались очень довольны временем, проведённым в этом отеле.
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Doklc
April 1, 2025
Это самый лучший отель в Калининграде. При заселении Вас встречают приветственным игристым ,номера это отдельная история.белоснежное постельное белье,мягкая подушка ,которая обеспечит вам крепкий сон. На завтрак вы получите игру на рояле ,яйцо пашет с красной икрой,свежайшие сашими ,игристое,ну и стандартный завтрак шведский стол. В отеле вы сходите в спа ,где умелые мастера вас расслабят так ,что в номер будете подниматься полусонный. Расположения отеля очень удобное -а центре ,все рядом .вид из номера будет шикарным -на речку .
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Guest User
July 6, 2024
Прочитав восторженные отзывы, решили забронировать отель на долгожданный семейный отдых. Красивый номер, но все перечеркнуло то, что под окнами на летней террасе ресторана (как оказалось), с 5ти часов вечера громыхала музыка так, что в номере невозможно находиться. Об этом никто не предупреждал. Надеялись, что в единственном пятизвездочном дорогом отеле будет комфортно проводить вечера с семьей с видом на озеро. Но нет. До позднего вечера вынуждены слушать громкую музыку. На просьбу переселить - отказ, номеров нет. Разочарование ! О таких вещах следует предупреждать заранее, в описании отеля сказано, что он расположен в тихом месте. Это ужас и дискомфорт. И все это до позднего вечера, невозможно спать и находиться в номере, голова трещит.
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143stanislavb
January 2, 2024
Шикарный отель. Крепкие 5 звезд. Сервис обслуживание ресторан все выше похвал. Замечательный новогодний ужин. Великолепные завтраки. СПА так же на уровне. Конечно стоимость тоже соответствует качеству.
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K1717IJsashas
January 1, 2024
Доверили свой Новый год, данному отелю. Все было хорошо, но одно но - в игровой аниматор только разукрашивал лицо детям. Детьми некому было заниматься, как итог - моему ребенку сломали игрушечный меч, а девочке испортили платье. Ведущий обещал как-то решить ситуацию. Мы ушли раньше, я спросила будет ли она как то решена ? Послали на ресепшен (я думала , может, какую-то конфету, или что-то еще, чтобы чтобы ребенок не расстраивался. Что-то из того что могло бы успокоить ребенка). Я сначала не хотела писать жалобу и спросила как это можно решить . Пришел весьма пьяный мужчина. Который был в курсе ситуации. И сказал «это просто дети». Я объяснила , что у меня ребенок инвалид, и для него остро что подарок, который подарил Дед Мороз, сломали . Он начал издеваться надо мной что у меня ребенок инвалид. Пришла сотрудница и принесла бутылку алкоголя . В результате он его забрал (он мне был не особо и нужен), на что я обратила внимание. Он сообщил , что не надо было писать жалобу и тогда бы он решил бы, а так я ничего не заслуживаю. До написания жалобы я спросила как возможно решить ситуацию. Жалобу написала, за издевательства (что у меня ребенок инвалид), и просто стеб надо мной. Надеюсь сотрудник протрезвеет и ему будет стыдно. Для отеля такого уровня такое отношение к посетителям недопустимо и странно.
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Services & Amenities
Most popular amenities
Massage Room
Parking
Free
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Multi-Function Room
Business Center
Children's Playground
Free
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
24-Hour Front Desk
Children's Playground
Kids' Club
More Amenities
Parking
Parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Porter/Bellhop
Wake-Up Call
Tour/Ticket Service
Languages spoken
English
Russian
German
Food & drink
Lobby Bar
Snack Bar
Health & wellness
Massage Room
Public areas
No Smoking in Public Areas
Garden
Elevator
Shared Kitchen
Cleaning services
Clothes Dryer
Ironing Service
Facilities for children
Children's Playground
Free
Babysitting Services
Additional charge
Children's Meals Available
Kids' Club
Business services
Postal Service
Multi-Function Room
Fax/Copying Service
Business Center
Accessibility
Assistive Listening Devices
Braille Signage
Safety & security
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:RUB 2,000.00 (approx. NZD 44.83) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of RUB 5,000.00 (approx. NZD 112.06) is charged.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: RUB 5,000.00 (approx. NZD 112.06) per pet per stay
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2017
- Number of Rooms: 71
Phone:+7-401-2692600
A stay at Crystal House Suite Hotel & SPA places you in the heart of Kaliningrad, within a 5-minute walk of Kant Statue and Statue of Immanuel Kant. This family-friendly hotel is 0.6 mi (1 km) from Bunker Museum and 0.6 mi (1 km) from Blindage Museum.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Hoffmann or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 71 air-conditioned rooms featuring minibars. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Hoffmann or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 71 air-conditioned rooms featuring minibars. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Crystal House Suite Hotel & Spa?
Check-in at Crystal House Suite Hotel & Spa is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Crystal House Suite Hotel & Spa?
Are pets allowed at Crystal House Suite Hotel & Spa?
Yes, pets are welcome at Crystal House Suite Hotel & Spa, but it is best to call ahead to confirm.Are pets allowed at Crystal House Suite Hotel & Spa?
How much does it cost to stay at Crystal House Suite Hotel & Spa?
Prices at Crystal House Suite Hotel & Spa may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Crystal House Suite Hotel & Spa?
Which airport is closest to Crystal House Suite Hotel & Spa?
The nearest airport is Khrabrovo Airport, just about 24 mins from hotel by car (21.1 km) away.Which airport is closest to Crystal House Suite Hotel & Spa?
What is the cancellation policy for Crystal House Suite Hotel & Spa?
The cancellation policy for Crystal House Suite Hotel & Spa depends on the room type and booking terms.What is the cancellation policy for Crystal House Suite Hotel & Spa?
About This Property
| Nearest Airport | Khrabrovo Airport |
|---|---|
| Distance to Airport | 21.11KM |
| Nearest Train Station | Kaliningrad-Passazhirskiy (Yuzhnyi) railway station |
| Distance to Train Station | 2.8KM |
| Average Price From | NZD3654 |
| Hotel Star Rating | 5 |