ju6_2011
September 17, 2022
We stayed at the hotel for business reasons and for warranty reasons with a specific company. The reservation was initially for 3 days. On the 3rd day we requested to extend the reservation for 2 more days, which was accepted, but we were informed that we would have to change rooms, which would be prepared later. Having my bag with me, I left for the business obligation, I returned late at night and was informed by the hotel that there was no reservation and the hotel was full!!! I had to look for a new hotel at 12 midnight. Arriving at the new hotel, I found that I had forgotten my cosmetic bag at the ATHLOS hotel. The next day I called to come pick it up and got the answer that they had found nothing. I asked them to contact the housekeeping staff and call me, which they did not do. On my second phone call, they insisted that nothing had been forgotten and showed great displeasure at my insistence. It is a nice hotel, solely because of its location, which is degraded by the unacceptable and rude behavior of the staff.
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