Top 5-Star Hotels in Kaiping

1. Check-in process Friendly and nice staff at the front-desk. Very kind and helpful. 2. Restaurants Unfortunately I didn’t get the chance to dine but perhaps next time. 3. Gym Unfortunately the gym is going though renovation and cannot use it during my 4 night stay. 4. Location Great location for shuttle bus pick up and drop off as well as taxis, but if you are looking to wander around. Unfortunately not the best location as you need a car or taxi. This has been emphasised a lot, so best to take on board this advice if you looking for convenience nearby. 5. Laundry Unfortunately, you have to pay extra per item on laundry. No self service laundry. 6. Check-out Smooth and quick. Staff was polite at check-out to wish the rest of our journey to be smooth and well. Feedback/Improvement I think the service and hospitality from front-desk and their rotation on the front door is nice and different from other hotels. Unfortunately, I haven’t encountered anyone who used English with me but it isn’t a problem. I was just curious because having bilingual staff in the location is definitely a bonus. It is something you see in bigger cities and in other hotels. Rooms are outdated in style and amenities. Nevertheless it is clean. It would be good to see rooms to be renovated and updated as newer hotels are better accommodating and utilising better services/functionalities. Heated flooring would be nice for the bathroom but none found during our stay.

The hotel is decorated in a high-end style, with good hygiene and environment, a superior location, and an unbeatable river view from the room. The breakfast variety is not too much, but it is clean and hygienic, and the price-performance ratio is very high.

I really loved the room. Everything was clean and comfortable. Cito and carina were so helpful and kind. With customer service like that, I will surely book with this hotel again. The only downfall of the room was the air conditioning. It was too hot outside for the thermostat to have restrictions. Other than that, I thoroughly enjoyed my stay!

The hotel room is very clean, the pillows are very comfortable, and the location is on the edge of the scenic area, but the scenic area is not big, so it doesn't have much impact. Because I live in the scenic area, I can arrange the evening schedule very easily. After watching the wonderful sparks, I can slowly enjoy the night view of the scenic area. The only poor experience is the shuttle bus arranged by the scenic area. When there are a lot of luggage, they can't lend a hand to help put it down, or guide to put the luggage down. It is indeed a bit lacking in human touch. Although it is a commercial scenic spot, adding a little humanistic care may attract more repeat customers😏

Exceptional place and staff. The room was exceptionally cosy, and the bed was literally the most comfortable bed I've ever slept in. Breakfast and restaurant's dishes were delicious, often serving veggies from their own garden. Staff is very friendly and helpful, always ready to provide every kind of tourist information. The surrounding is beautiful and calm. In one word: absolutely best place to relax!

Environment: The hotel is inside the scenic area, and food is nearby. The hardware inside the hotel is good, the decoration is good, and it has a Republic of China style. There are all the things that should be inside. The drinks in the refrigerator are not charged separately. The materials and products used in furniture and electrical appliances are relatively good. Facilities: The focus is on the hotel's hot water system. It is hot and cold during the shower. Both rooms are like this. You have to adjust the hot and cold water switches repeatedly. After adjusting, the temperature often changes. I don’t know if it is a problem with the internal circulation of the water pipe or something else. Supporting facilities: The booking page says that 2 large and 1 small scenic spot tickets are given. When you show the booking information at the door, the staff will let us enter the scenic spot. As for the page saying that you can give a copy of the Fire Show Red Wedding performance, the process of our stay in the hotel actually includes tickets. As long as you go in, except for the cruise and Ding Ding car, watching all the performances does not actually require additional tickets or charges. I think this is a bit misleading to consumers. Service: Except for a girl at the front desk who has a general attitude, all other staff are very enthusiastic and take the initiative to help and tell us some precautions.

I have been paying attention to the relevant information about Chikan Ancient Town since the summer vacation, and finally made a trip during the National Day holiday. 1. This time I booked a family room at Chaoqi Family Hotel, the only family hotel in the ancient town. It accommodates 2 adults and 3 children (two of them are 12 years old 😂). The 2 beds are just right. I booked it from now on From the beginning of the hotel, there is a customer service butler + WeChat to arrange accommodation matters (how many people are staying, registration of license plate number, check-in process, dining options, etc.). The service is in place and very attentive👍🏻. The supplies prepared in the hotel are also prepared per person. . The only small regret is that this room type does not have a balcony. What I thought was a bunk bed is actually a children's play area, but it is very empty. It would be better if it was decorated more. When I left the hotel, I was given 2 boxes of small cookies. 2. There is a children's play area and a water splash area in the nest. The children's play area has a wave pool, a slide, a building block table, and a book corner. It is very suitable for children to play here. However, maybe due to the new decoration, there is still a slight smell and the ventilation needs to be strengthened. As for the water play area, the housekeeper There was a reminder to bring swimsuits, but we didn’t go play in the water, so I won’t comment. 3. Catering: The package I ordered included breakfast and a main meal. I chose the buffet style for breakfast and ate it at Meitang Hotel. Although there were not many varieties, the taste was still good (I forgot to take pictures); I chose the main meal option. Xinglong Beef Hot Pot, a meal for 2 people. I ordered 2 more dishes, but all 4 of us almost didn't finish it. The portion size and taste were okay. In fact, there are many dining options in the scenic area, but the package includes them so I can’t try anything else. 4. The location of the hotel: Chaoqi is not in the center of the ancient town. It is next to two squares and close to Situ Pier. It is very close to the scenic spots in the picture and it is not very noisy at night, unlike Meitang Hotel and Yiyi Hotel. Like Xi Hotel, there is a camping bar or snack street downstairs. 5. It’s a bit hot during the two days of National Day, so I can’t visit all the attractions in the ancient town. I can only check in the attractions near the hotel. It is recommended that after entering the scenic area, you first take the Dangdang bus (tram), which costs 50 oceans per person, and goes around the outskirts of the ancient town. Walk around and get to know the layout of the entire scenic spot first, then walk slowly and check in. You don’t have to be like us, wandering around like a blind fly on the first day without being able to tell the difference between east, west, north and south 😂. You can also feed pigeons at the entrance of Christ Church during the day (but the food for feeding pigeons is expensive in my opinion, 2 small bags cost 15 oceans, and you can feed them all in one go😂) 6. I heard from the staff that the ancient town was only opened to the public in January 2023, so there are still many facilities or shops under construction. I hope there will be opportunities for a second visit in the future.

When we checked in, we were at the Drama Hotel. After registration, we were assigned to the Liyuan Hotel. The hygiene was OK, but there were a lot of other complaints, especially the last one, which was the most annoying: 1. There was no front desk on the first floor. I used the hotel phone to call the general service desk and other contact ports displayed on the phone, but they were all busy. There was no pair of slippers in the room. Finally, I searched the number of the Drama Hotel on the Chikan applet, and the call was answered by the Wedi Hotel. However, the hotel customer service still helped us contact the aunt who cleaned the room and got us slippers. 2. It is recommended to take a shower early after returning to the hotel. It was more than 11 o'clock. I don't know if it was the peak period of hot water use. The water was cold halfway through washing my hair. 3. Close to the stage. Recently, a new play is going to be performed. The director rehearsed with the actors all night long, and the stage sound system was still used. There was a burst of music every once in a while, or the director suddenly shouted a few words, and it was not until more than one o'clock in the middle of the night that it stopped!

Thank you very much for the service this time. The room decoration is very exquisite, and the sense of belonging is very strong. The toiletries are well thought out. The balcony on the second floor is a surprise, and it is great for drinking tea. I booked a duplex suite package this time, and there is a free exchange. Installation service, documents will be sent for safekeeping and visit. The change of clothes is very good, but there are no children, so the content of this package is not enjoyed. I don’t know where to see the cultural protection tour, which is a pity. The overall stay experience is satisfactory, but the package experience is average. It is recommended that the hotel consider adding children For the change of clothes, the cultural protection tour guide can explain the specific location to tourists. Also, the door of the bathroom is not equipped with a damper. There is a ”bump” after opening and closing. It will be scary at night, noisy during the day, and the door will be easily damaged. life span, thank you all for your service to our family

The Theatre Hotel is located on Zhonghua West Road in Chikan Scenic Area and can be reached by shuttle bus from the parking lot. Close to Xingshi Square and Zhonghua West Road, it is convenient to watch the performances of Zhonghua West Road, Xingshi Square and Chizi Square. The first floor is the Nanyuan Restaurant. The buffet breakfast is at the Nanyuan Restaurant. Lunch and dinner can also be eaten here. Scenic hotels are unified management, service quality is guaranteed ～