To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(188)
Positive reviews(179)
Reviews with photos/video(36)
Great location(22)
Classy environment(12)
Great value for money(12)
Convenient parking(12)
Convenient location(12)
Easy to get around(11)
Friendly front desk staff(11)
Delicious breakfast(5)
Negative reviews(9)
Peggy Siow
Deluxe Double Room
Stayed in May 2024
Travel with friends
10 review
4.2/5
Very Good
Posted on May 15, 2024
Hotel location is very convince and with warm welcome by the staff.Good room service .
Guest User
Deluxe Single Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Super service, very helpful
Great location to visit the Kaiping villages at the unesco patrimoine
Response from Property: Dear guests, thank you very much for your praise of our hotel, and we will make persistent efforts to live up to your praise. The hotel was renovated in December 2021, and breakfast service was added, which greatly met the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!
Dong Ming Hu
Deluxe Single Room
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 19, 2024
Good on nutrition food at the breakfast.
MikeLSK
Deluxe Double Room
Stayed in Jul 2023
Family
2 review
4.0/5
Very Good
Posted on Jul 6, 2023
Relatively clean rooms, but is located at the old part of town.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. The hotel was renovated in December 2021 and added breakfast service, which greatly meets the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Other
2 review
4.2/5
Very Good
Posted on Oct 25, 2023
Very good
tomzhao
Selected Double Room
Stayed in Jan 2024
Couples
107 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The hotel is in a great location, just opposite the Kaiping Bus Station. There are many restaurants and supermarkets around, making it convenient for eating and shopping. The hotel has complete facilities, is clean and sanitary, and the air conditioning, hot water and WiFi are all very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Figure 2-3-4 does not seem to be our hotel. 🤭 Our hotel was renovated in December 2021 and added breakfast service to greatly meet the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Business Room - Single Occupancy (with window)
Stayed in Jan 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Jan 7, 2024
The room was OK, the hot water was very strong, and it was very comfortable to wash my hair and take a bath. The bus from Kaiping South Station stopped downstairs. The bus station to Kaiping Diaolou and Chikan Ancient Town only took a few minutes to walk. I lived on the second floor, and it was quite messy outside the window, with waste water and waste gas, so I didn't dare to open the window.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Suite - Triple Occupancy
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2023
The room was better than expected, the waiter was friendly, especially the waitress who came to eat early was very friendly, and the hotel environment was also good
Original TextTranslated by Google
Response from Property: Hot water makes tea fragrant because of the temperature; friends care about each other and contact each other. Because of feelings, replies convey feelings. Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. The hotel was renovated in December 2021 and added breakfast service to greatly meet the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Chenzishanren
Deluxe Single Room
Stayed in Jan 2024
Family
14 review
4.5/5
Great
Posted on Jan 23, 2024
The room facilities and hygiene are good and the location is moderate.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. The hotel was renovated in December 2021 and added breakfast service to greatly meet the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Business Room - Single Occupancy (with window)
Stayed in Jun 2024
Couples
2 review
1.0/5
Posted on Jun 11, 2024
Hotel facilities: old, broken, small, the bathroom has no ventilation, and the bathroom heater cannot be adjusted high or low!
Hygiene: Very poor, there are hairs on the floor, a lot of dust on the table, unknown hairs on the sheets and quilts, the water in the room is not replenished, only a bottle of water!
Front desk service: Extremely rubbish, with a bad attitude. She didn’t respond promptly to any questions she had, and she even laughed on the phone! ! I don’t understand what’s so funny! Then I hope that no matter where you live in the future, others will treat you the same way!
The hair dryers are broken! Everyone must avoid lightning in this hotel! Don't go there, there's nothing good about it except the location!
I had to wait 5 minutes for the hair dryer to blow for one minute. I was speechless!
I called the front desk three times to no avail. The first call asked me to wait and check again. I waited for a while and it still didn't work! The second time the front desk said she wanted to ask about cleaning, I was confused! Don’t you know anything at the front desk? Still need to ask about cleaning? The third time I asked her to send a hair dryer, she actually said that the hotel did not have a hair dryer. I called three times to no avail! I can't even blow dry my hair as a boy. I don't know what to do with the girls who stay in your hotel. Girls all have long hair! ! ! There is no hair dryer and no one is sent to repair it. It is really outrageous! !
We stayed for 3 nights in total, and we were not asked to do any cleaning work once. We are all very worry-free guests!
One day in the middle, we called the front desk and asked the cleaning staff to come and change the garbage bags. We called at 7 o'clock, but they didn't come to change them after waiting for an hour! We went out because we had something to do. It was past 10 o'clock at night when we came back to the hotel room. When we got back to the room, we looked at the trash can and it still hadn't been changed!
I don't normally comment, but this is the worst hotel I've ever stayed in! Not one of them! ! ! Extremely bad! ! ! Garbage hotel! ! ! The service can't keep up! ! The facilities are so rubbish! !
I don’t know where your good reviews come from! They are probably all brushed out!
I hope everyone who sees this comment of mine can avoid the thunder! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience at the hotel. We are sorry for the problems you encountered during your stay. You booked a special room and the room is on the small side. Next time, we recommend that guests book our exclusive king bed room. In addition, we will check before guests check in. There are standardized service procedures for every step of checking the room, cleaning the guest room and changing the sheets, so please feel free to check in. We have communicated with relevant departments on this. We will also strengthen the improvement of hotel software and hardware facilities and service quality. We will continue to provide good service and guest rooms. Please believe that we want to do more for our guests. I wish you a happy life.
Baitejierui
Business Room - Single Occupancy (with window)
Stayed in Dec 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The hotel is clean and tidy, the room is well soundproofed, the bedding is comfortable, the area is lively, and eating, drinking and shopping are very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. The hotel was renovated in December 2021 and added breakfast service to greatly meet the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Andeyinnizhe
Deluxe Single Room
Stayed in Apr 2024
Business travelers
189 review
5.0/5
Outstanding
Posted on Apr 26, 2024
I always come to this hotel when I'm on a business trip. It's affordable and comes with a buffet breakfast. The service attitude is good, there is free parking, and the front desk is very patient and willing to help when I have something to ask.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. The hotel was renovated in December 2021 and added breakfast service to greatly meet the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Suite - Triple Occupancy
Stayed in Sep 2023
Family
5 review
2.5/5
Posted on Oct 2, 2023
There are 2 air conditioners, one is OK and one is not cool enough. I checked in too late on the first day and didn’t check the bed sheets and pillows. I checked them carefully the next day and found blood stains on the bed sheets and pillowcases. The towels were also very dirty and black.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. The hotel will maintain and update the room environment, equipment and public area facilities on a regular basis to ensure that you have a more comfortable and tidy environment during your stay. We hope that you will A visit will give you a new feeling! Looking forward to experiencing it again!
Laoma
Selected Double Room
Stayed in Sep 2023
Family
2 review
4.7/5
Amazing
Posted on Oct 2, 2023
The hotel is in a very good location, very close to the riverside. The night view of Tanjiang River is really nice👍The front desk staff was very enthusiastic and personally helped us find a parking space. Thank you very much👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. The hotel was renovated in December 2021 and added breakfast service, which greatly meets the requirements of business travelers. Welcome customers with a new look! Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Selected Room - Single Occupancy
Stayed in May 2024
Other
1 review
2.3/5
Posted on May 5, 2024
Sound insulation is poor, it's noisy near the roadside at night and in the morning
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your stay and sharing. We are very sorry to disappoint you during your stay. We are deeply sorry for this. We will study the issues you mentioned carefully and actively rectify them. Thank you for your help. We hope that you will We will provide you with a satisfactory stay experience next time you stay. The hotel looks forward to your visit again and wishes you a happy life!