Kaili Shangya International Intelligent Hotel (Grand Cross State People's Hospital)

I made a reservation on Ctrip. Before I checked in that afternoon, the hotel called me to tell me that the air conditioners in the two rooms I booked were broken. The spare parts didn't arrive until the next day. It would take two days to repair the air conditioners. What...? And let me cancel the order myself! ! Are we so easy to deceive? The other rooms are not damaged? Are the two rooms I booked broken? Finally, I said that if it breaks, it will break. I accept that the air conditioner is broken! ! ! Is your central air conditioner broken in two rooms? After a while, various platforms will show the status of your home being full! Do you want us to return it ourselves and then sell it at a higher price? The air conditioner was in good condition after check-in! ! ! Pure deception! The good impression of this trip to Guizhou was completely ruined by your family! I hope the relevant departments will regulate this behavior so that everyone can have a better travel experience! ! ! Welcome Candy: A small bag of treats, don’t let the promotional pictures fool you! A pair of disposable silent earplugs: None! Not at all! Selection of famous Guizhou specialties and snacks: None!

Service: The hotel is newly renovated and the environmental facilities are pretty good. But the service is super poor and the front desk is very unprofessional. The parking lot is very narrow, and drivers who are not ten years old cannot park in it. The parking lot security guard had a very bad attitude. He accused people of giving orders and even insulting people. He couldn't park according to the lines drawn on the ground. He had to park the car next to the pillars and the wall according to his orders. This is a person who has never driven a car before. He orders you to arrange the car neatly like Tetris according to his ideas. If you are worried that you will not be able to drive out if you park the car like this, and if you dare to raise objections, you will be greeted with extremely bad ridicule, severe accusations and roars. formula command. If you dare to go to the front desk to complain to the security guard, the security guard will rush up and yell at you, roar and argue with you, point at you and threaten you. The front desk staff will be right next to you during the whole process, but no one will stop you. If you care about your personal safety, if you are worried about the safety of your car, please think again.

This hotel is the hotel I was very satisfied with during this trip. First of all, the location of the hotel is very good. Wanda is nearby, so eating and shopping are very convenient. Secondly, the hotel room is in good condition and very clean. Overall, it is a very cost-effective hotel. I should consider it next time I come to Kaili.

Facilities: The hotel has complete facilities and is a good choice for business trips and tourism. Hygiene: The house is very clean Environment: Nice environment Service: The service is very good. The front desk staff has a good attitude. They call in advance to answer questions patiently and meticulously. I will choose him again in the future, the service is good

Service: The attitude at the front desk is very good! Hygiene: There are holes and stains on the sheets, making it difficult to sleep peacefully. There is dust on the hair dryer and there are water stains in the shower area. Environment: Don’t believe the first photo, the appearance of the hotel is seriously inconsistent

Clean and hygienic, good service attitude. Room intelligent voice service