Sheraton Kaifeng
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kaifeng
Sheraton Kaifeng
No.5 of Scenic Hotels in Henan
No. 9 1st Street, Longting District, Kaifeng, Henan, China
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The Sheraton Kaifeng provides a great place for travelers to relax after a busy day. The Sheraton Kaifeng is an ideal choice for travelers who want to take in the sights and sounds of Kaifeng. Show More
We Price Match
Last booked 1 hr ago
4.7/5Outstanding·Excellent Location
Great hotel, great price.
Had a great time and staff was very friendly and helping
PK2510All 1,962 Reviews
Amenities
Indoor swimming poolFreeFitness RoomParkingFree2 RestaurantsTaxi booking serviceMeeting RoomMulti-Function RoomBusiness Center24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Songchenglu Railway Station
(2.5 km)
Train: Kaifeng North Railway Station
(6.5 km)
Landmarks: Kaifeng Silver Beach
(1.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Executive Suite (1 Bedroom And 1 Living Room)
Bedroom 1:1 Queen bed
108m² | Floor: 6-18
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Executive Double Room
1 Queen bed
42m² | Floor: 17-18
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
6
Premium Suite
1 Queen bed
128m² | Floor: 17
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
8
Family-friendly Suite
1 Queen bed and 1 Single bed
108m² | Floor: 6-18
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
7
Family Two Bedroom
1 Queen bed and 2 Double bed
84m² | Floor: 8-11
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Lack View Executive Single Room Suite
1 Queen bed
65m² | Floor: 6-18
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
8
Executive Suite - 1-Room, Lake-View (1 Living Room)
1 Queen bed
108m² | Floor: 6-18
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Standard King Room
1 Queen bed
42m² | Floor: 6-16
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Standard Twin Room
2 Double bed
42m² | Floor: 6-16
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Executive Single Room Suite
1 Queen bed
65m² | Floor: 6-18
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Lake View Deluxe King Room
1 Queen bed
42m² | Floor: 6-18
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Lake View Deluxe Double Room
2 Double bed
42m² | Floor: 6-18
Has window
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Executive Room (2 Beds)
2 Single bed
42m² | Floor: 17-18
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
1962 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Kaifeng
ludovicus
August 10, 2024
Only 1 towel in room but was sorted after asking for it Good hotel large room good breakfasts think 4 star is enough
Guest User
July 22, 2024
Very friendly and attentive service and staff !
Locations a bit outside of the city, easy to reach from the North Train Station…
Robert
June 19, 2024
The hotel is far away from interesting tourist centers whats a disadvantage. Our suite was very large, with large windows and a nice view to a lake nearby. The service was normal good.
Guest User
May 19, 2024
Do not book this hotel !
My family and I booked Kaifeng Sheraton two nights. Traveling with elders were difficult to manage so we decided to eat dinner at hotel restaurant. The same night our family 6 people including myself got food poisoning. All have diarrheas. The cause was the pigeon soup. We had to cancel our plans for the day and next. The way hotel dealt with this issue was horrible. They kept on denying the responsibility and blaming us for the meal earlier. They refused to meet my request and refused to share contact of their general manger for further escalation. Kaifeng Sheraton was a terrible experience. Do not stay here.
Helen
May 16, 2024
The hotel’s location is excellent, facing West Lake with a beautiful view. The staff is very friendly and professional. The room is spacious and clean. This is the best hotel in Kaifeng and I strongly recommend this hotel to the travelers.
If I visit Kaifeng, I will definitely stay in this hotel.
PK2510
April 6, 2024
Great hotel, great price.
Had a great time and staff was very friendly and helping
Guest User
December 13, 2023
The room is average, lack of quality towels and linens. Poor pillows. Breakfast is very basic. I would consider this a 4 star hotel at the most.
Guest User
September 5, 2023
Worst Sheraton Hotel, I booked this hotel for my wife, on the day of check in the duvet cover and pillow was dirty, after the hotel changed a cover and pillow for my wife, she found that the changed one was still dirty, they didn't even apologize to her and the attitude of the front desk clerk was very bad. I live in the US and when I contacted the hotel they actually asked me if I could speak Chinese, when I replied that I couldn't speak Chinese they made me wait for a long time and didn't connect me to the English service, I've stayed in a lot of Sheraton hotels all over the world and I can only say that this is the worst one!
Guest User
July 10, 2024
Good location and very clean!
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Adding cot: Free |
Children 2 years old and over | CNY 200.00 (approx. NZD 46.88) per person per night |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. NZD 15.01) per person |
Children over 1.4m in height | CNY 128.00 (approx. NZD 30.01) per person |
Adult | Buffet:CNY 128.00 (approx. NZD 30.01) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2020
- Number of Rooms: 231
The Sheraton Kaifeng provides a great place for travelers to relax after a busy day. The Sheraton Kaifeng is an ideal choice for travelers who want to take in the sights and sounds of Kaifeng.
The hotel is just 3km away from Songchenglu Railway Station. With multiple attractions nearby including Kaifeng Silver Beach, Kaifeng Museum and Xiao Song City, Bianliang, guests will find plenty to keep themselves occupied.
When guests have some time on their hands they can make use of the onsite facilities. This Kaifeng hotel offers parking on site.
Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is a popular accommodation for guests traveling with families.
The hotel is just 3km away from Songchenglu Railway Station. With multiple attractions nearby including Kaifeng Silver Beach, Kaifeng Museum and Xiao Song City, Bianliang, guests will find plenty to keep themselves occupied.
When guests have some time on their hands they can make use of the onsite facilities. This Kaifeng hotel offers parking on site.
Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is a popular accommodation for guests traveling with families.
Services & Amenities
Most Popular Amenities
Indoor swimming poolFree
Fitness Room
ParkingFree
2 Restaurants
Taxi booking service
Meeting Room
Multi-Function Room
Business Center
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage StorageFree
Indoor swimming pool
Fitness Room
2 Restaurants
Meeting Room
2 Restaurants
盛宴标帜餐厅
Style: Buffet
Dining options: Reservations available
采悦轩中餐厅
Style: A la carte
Dining options: Reservations available
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