Sheraton Kaifeng
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kaifeng

Sheraton Kaifeng

No.1 of Scenic Hotels in Kaifeng
No. 9 1st Street, Longting District, Kaifeng, Henan, China
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The Sheraton Kaifeng provides a great place for travelers to relax after a busy day. The Sheraton Kaifeng is an ideal choice for travelers who want to take in the sights and sounds of Kaifeng. Show More
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hotel overview picture
Last booked 1 hr ago
China travel essentials
Most card payments accepted
Easy to reach
Superb views
Free parking
Varied breakfast
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Amenities
Indoor swimming poolFree
Fitness Room
ParkingFree
2 Restaurants
Taxi booking service
Meeting Room
Multi-Function Room
Business Center
All Amenities
Property Description
The Sheraton Kaifeng provides a great place for travelers to relax after a busy day. The Sheraton Kaifeng is an ideal choice for travelers who want to take in the sights and sounds of Kaifeng.
Show More
4.6/5
Very Good
Great hotel, great price. Had a great time and staff was very friendly and helping
All 2,036 Reviews
Surroundings
Train: Songchenglu Railway Station
(2.5 km)
Train: Kaifeng North Railway Station
(6.5 km)
Landmarks: Kaifeng Silver Beach
(1.2 km)
Landmarks: Kaifeng Urban Planning Exhibition Hall
(1.6 km)
Landmarks: Kaifeng Museum
(1.7 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Executive Suite (1 Bedroom And 1 Living Room)
4

Executive Suite (1 Bedroom And 1 Living Room)

Bedroom 1:1 Queen bed
108m² | Floor: 6-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Executive Double Room
5

Executive Double Room

1 Queen bed
42m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Premium Suite
6

Premium Suite

1 Queen bed
128m² | Floor: 17
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Lack View Executive Single Room Suite
5

Lack View Executive Single Room Suite

1 Queen bed
65m² | Floor: 6-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Family-friendly Suite
8

Family-friendly Suite

1 Queen bed and 1 Single bed
108m² | Floor: 6-18
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Family Two Bedroom
7

Family Two Bedroom

1 Queen bed and 2 Double bed
84m² | Floor: 8-11
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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2-bedroom And 1-living Room Suite
5

2-bedroom And 1-living Room Suite

1 King bed and 1 Queen bed
170m² | Floor: 17
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Accessible Queen Room
1

Accessible Queen Room

1 Queen bed
42m² | Floor: 6-7
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Executive Suite - 1-Room, Lake-View (1 Living Room)
8

Executive Suite - 1-Room, Lake-View (1 Living Room)

1 Queen bed
108m² | Floor: 6-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Family Friendly Family Executive Single Room Suite
1

Family Friendly Family Executive Single Room Suite

1 King bed and 1 Single bed
68m² | Floor: 6-18
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Standard King Room
4

Standard King Room

1 Queen bed
42m² | Floor: 6-16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Standard Twin Room
5

Standard Twin Room

2 Double bed
42m² | Floor: 6-16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Family-friendly Family Room
1

Family-friendly Family Room

1 King bed and 1 Single bed
68m² | Floor: 6-18
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Executive Single Room Suite
4

Executive Single Room Suite

1 Queen bed
65m² | Floor: 6-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Lake View Deluxe King Room
5

Lake View Deluxe King Room

1 Queen bed
42m² | Floor: 6-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Lake View Deluxe Double Room
4

Lake View Deluxe Double Room

2 Double bed
42m² | Floor: 6-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Executive Room (2 Beds)
4

Executive Room (2 Beds)

2 Single bed
42m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Guest Reviews

4.6/5
Very Good
2036 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.6
Average for similar properties in Kaifeng
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 17, 2025
A very good choice a bit outside of the city center, especially good for Western clients as well. Nice walking area around !!!
l‍u‍d‍o‍v‍i‍c‍u‍s
August 10, 2024
Only 1 towel in room but was sorted after asking for it Good hotel large room good breakfasts think 4 star is enough
R‍o‍b‍e‍r‍t
June 19, 2024
The hotel is far away from interesting tourist centers whats a disadvantage. Our suite was very large, with large windows and a nice view to a lake nearby. The service was normal good.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 19, 2024
Do not book this hotel ! My family and I booked Kaifeng Sheraton two nights. Traveling with elders were difficult to manage so we decided to eat dinner at hotel restaurant. The same night our family 6 people including myself got food poisoning. All have diarrheas. The cause was the pigeon soup. We had to cancel our plans for the day and next. The way hotel dealt with this issue was horrible. They kept on denying the responsibility and blaming us for the meal earlier. They refused to meet my request and refused to share contact of their general manger for further escalation. Kaifeng Sheraton was a terrible experience. Do not stay here.
H‍e‍l‍e‍n
May 16, 2024
The hotel’s location is excellent, facing West Lake with a beautiful view. The staff is very friendly and professional. The room is spacious and clean. This is the best hotel in Kaifeng and I strongly recommend this hotel to the travelers. If I visit Kaifeng, I will definitely stay in this hotel.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 28, 2024
Clean and spacious room. Staffs are friendly.
P‍K‍2‍5‍1‍0
April 6, 2024
Great hotel, great price. Had a great time and staff was very friendly and helping
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 13, 2023
The room is average, lack of quality towels and linens. Poor pillows. Breakfast is very basic. I would consider this a 4 star hotel at the most.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 5, 2023
Worst Sheraton Hotel, I booked this hotel for my wife, on the day of check in the duvet cover and pillow was dirty, after the hotel changed a cover and pillow for my wife, she found that the changed one was still dirty, they didn't even apologize to her and the attitude of the front desk clerk was very bad. I live in the US and when I contacted the hotel they actually asked me if I could speak Chinese, when I replied that I couldn't speak Chinese they made me wait for a long time and didn't connect me to the English service, I've stayed in a lot of Sheraton hotels all over the world and I can only say that this is the worst one!

Services & Amenities

Indoor swimming pool
Fitness Room
2 Restaurants
Meeting Room
2 Restaurants
盛宴标帜餐厅
Style: Buffet
Dining options: Reservations available
采悦轩中餐厅
Style: A la carte
Dining options: Reservations available
More Amenities
Internet
Indoor swimming pool
Parking
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 64.00 (approx. NZD 15.47) per person
Children over 1.4m in height
CNY 128.00 (approx. NZD 30.93) per person
Adult
Buffet:CNY 128.00 (approx. NZD 30.93) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 231
The Sheraton Kaifeng provides a great place for travelers to relax after a busy day. The Sheraton Kaifeng is an ideal choice for travelers who want to take in the sights and sounds of Kaifeng.

Songchenglu Railway Station is located approximately 3km away from this hotel. The nearby area boasts an abundance of attractions including Kaifeng Silver Beach, Kaifeng Urban Planning Exhibition Hall and Kaifeng Museum.

This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Kaifeng hotel can make use of the parking facilities.

Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is a popular accommodation for guests traveling with families.

Frequently Asked Questions

What are the check-in and check-out times at Sheraton Kaifeng?

The check-in time at Sheraton Kaifeng is 14:00 and the check-out time is 12:00.

Does Sheraton Kaifeng have a swimming pool?

Yes, Sheraton Kaifeng has a pool.

Are pets allowed at Sheraton Kaifeng?

Unfortunately, pets are not allowed at Sheraton Kaifeng.

How much does it cost to stay at Sheraton Kaifeng?

Prices at Sheraton Kaifeng are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Sheraton Kaifeng?

The cancellation policy for Sheraton Kaifeng varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationSongchenglu Railway Station
Distance to Train Station2.51KM
Average Price FromNZD231
Hotel Star Rating5