DoubleTree by Hilton Kaifeng

You all made me laugh, really. I can't complain, because the attitude of the service staff is really good, and the service is also very good, but this flaw really cracked me. I think I am powerless to pay this price. Although it is five-star, it is really not five-star, but its charge is not as expensive as five-star. It is still a management problem. I feel that it may be saved if it is changed. First of all, there are flying catkins in the living room of the two rooms in the connected family room. Not to mention that this thing is flammable, does it meet the fire safety standards? Let's talk about guests like me who are allergic. How many months have you still got fluff? Then the employee who checked before check-in, are you here for soy sauce? Secondly, we arrived at the store at around 9 o'clock on the night of check-in. The child was very sleepy. We didn't turn on the headlights when we entered the room and quickly arranged for the child to sleep. When we woke up, we found that the sheets were dirty and not washed, and there was red oil splashed on by the previous guest when he ate. I was really disgusted and saw stars 😵💫 Then we took a shower, the sewer was blocked, and the water was almost over my ankles when I took a shower. What the hell? Finally, breakfast ended at 10 o'clock, and we went to eat before 9 o'clock. Let's not talk about the standard of breakfast in a five-star hotel, such as four cold and four hot meats. Even watermelon, a fruit of all seasons, was gone. It can only be said to be leftovers... No, is it that serious? What has DoubleTree been benchmarking against in recent years? Atour? All Seasons? What are you thinking... It only opened last year? ! ? ? Well, I will always be against Hilton.

The hotel environment is good, opposite the museum, quiet and not far from the old town. The breakfast is commendable, the variety and quality are remarkable, the front desk guy is warm and meticulous, especially Loki, who is very considerate from check-in to check-out. Not only did he upgrade the room type, but he also gave us various food. Special thanks 😁, although the hotel is not perfect, this comfortable stay experience is worth staying again when you come to Kaifeng 😁

Advantages: 1. Good location, close to the train station, opposite the museum 2. Good service, free biscuits, Tremella porridge, and fruits, quick and delayed check-out, the doorman is very diligent in taking luggage Disadvantages: 1. There are small flying insects in the waiting area of ​​the lobby 2. 2 of the 4 elevators are not connected 3. Living opposite the fire escape staircase, the staff come in and out early in the morning, making a lot of noise The overall cost performance is still very good,

The hotel is half an hour's drive from the scenic spot. The price is much more affordable and the breakfast is good. Every shot is a blockbuster. I will come again next time

The location is just opposite the Kaifeng Museum, in the Kaifeng New District, not far from the attractions. The environment here is relatively good, the hotel is clean and the decoration is relatively new. The only problem is that the room is not big, but everything else is fine.

I chose Kaifeng Hilton DoubleTree Hotel for this trip. The experience was great and I must give it a thumbs up! As soon as I entered the lobby, the decoration style was modern and warm, the lights were warm, the front desk staff was enthusiastic and efficient, and they quickly helped me check in. I especially like Manager Zhong, the service was great. The room was clean and tidy, the layout was thoughtful, the bedding was soft and comfortable, and I slept very well at night. The quality of toiletries was also good, and the fatigue dissipated instantly. The hotel has a rich variety of breakfast, both Chinese and Western food, and the taste is very good, it is worth recommending!