Staytus

Location is great! Room is nice and tidy. Check-in is easy after calling the customer service through the iPad.

The location is superb, room was clean, spacious and with a nice balcony. The room provided all you need on a leisure trip. The only downside was it was super complicated and time consuming to contact the hostel for entrance pin, check-in procedure and check-in number. We asked the front desk receptionist of our previous hotel to call the hostel number stated on trip.com booking confirmation email in morning, but no one picked up; called again at 3pm, and the hostel hotline said the number was wrong and referred us to call another number. If we did not have the assistance from a Japanese local receptionist from another hotel, I dont think we could get the entrance pin and check-in procedure information smoothly. I recommend this hostel to Japanese local, or tourists with a Japanese mobile number to make calls/able to find assistance from Japanese local people.

Room was a decent size, fully equipped with washing machine, kitchen utensils, fridge, microwave. Very clean. Unfortunately I did not receive the email with the entry code for the main entrance. That resulted in my waiting outside in the cold for almost an hour before getting the code through Trip.com customer service, before I could enter the building and into my room. Also, Staytus only has a phone number to call for emergencies - it would be helpful to have at least an email alternative also, since foreigners may not have a mobile phone that can make calls in Japan.

Good !