Yamanakaonsen Ohanami Kyubei

Room spacious with luscious view of the valley, enjoyed facilities such as grilling own dango and senbei as well as private onsen. However, cleanliness could be improved as dust can be seen on siding door tracks within the room and hair dryer was not the best with loose folding handle. Overall, it was still a pleasant stay, some staffs were very attentive and helpful at front desk and at dining (though they should not assume everyone can eat beef and allow other options).

We booked the Japanese style room and was quite disappointed with the room. Firstly, it was a nice room with a river view on level 2 but we were unable to open the window at all, as there wasn't an insect mesh that stopped the insects from flying in. This is totally impractical, given the fact that the room is facing the river and a forest. Secondly, the room was extremely dusty as we can see dust flying under the white lights that they have in the central of the room. And there was 4 handprints on one of the wooden beam across the room that looked like a scene from a horror movie. The bathroom stall was also mouldy and had a foul smell. The private outdoor onsen wasn't great as well as it was late at night with limited visibility and there was only 1 shower stall which was located outdoor even though the onsen was meant for 3 to 4 pax. Thus, one will need to shower outdoor in the cold weather before entering the onsen. However, the hotel provided welcome drinks upon arrivals and there was also a nice push cart that offered freeflow snacks for guests. The kaiseki dinner and breakfast was also delicious and well prepared. They also provided child friendly set meals. Overall, great food but not that great a stay.