To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.0
Service8.1
Cleanliness8.1
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All reviews(65)
Positive reviews(11)
Negative reviews(3)
Guest User
Standard Room with Single Bed
Stayed in Jan 2024
Business traveler
1 review
5.0/10
Posted on Mar 2, 2024
The service was quite bad. There were not many people in the hotel. It was OK that we were not allowed to check in early, but the German girl had a very bad attitude. It seemed that she disliked us very much. But to be honest, there were really no Chinese people in that place.
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Guest User
Standard Twin Room
Stayed in Nov 2023
Couple
2 review
9.5/10
Amazing
Posted on Dec 3, 2023
The room is big, with a hair dryer and a coffee machine, but it lacks a kettle and no breakfast. It's a bit expensive at 866 yuan, but it's justified.
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Guest User
Standard Twin Room
Stayed in Oct 2023
Business traveler
6 review
3.5/10
Posted on Nov 16, 2023
If it weren't for the exhibition time, I wouldn't stay at this hotel. The hotel is located in a remote area. After cleaning tomorrow, the used towels and bath towels will not be replaced, and bottled water will not be refilled. After the towels and bath towels were replaced on the first night, they were not replaced on the second day. As a result, the room was still not replaced with clean towels and bath towels on the third day. The service is very poor. There are very few varieties of breakfast.
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Guest User
Standard Twin Room
Stayed in Jun 2023
Family
4 review
8.0/10
Very Good
Posted on Jul 5, 2023
Since we were unfortunately unable to book a room at the Mercury Hotel City-Nord for this date, we switched to the Mercure Hotel Kaarst.
We were satisfied there as well.
On Sunday, we moved to the Mercure Hotel City-Nord.
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Guest User
Standard Room with Single Bed
Stayed in Sep 2023
Business traveler
9 review
10/10
Outstanding
Posted on Oct 29, 2023
Clean and tidy, quiet environment
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Guest User
Standard Twin Room
Stayed in Jul 2023
Business traveler
19 review
10/10
Outstanding
Posted on Aug 29, 2023
Very nice and quiet environment
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Jiuzhuozhanshen
Standard Queen Room
Stayed in Jul 2023
Business traveler
4 review
10/10
Outstanding
Posted on Nov 6, 2023
Very good. Very good. Oh. Oh.
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Anonymous User
Standard Room with Single Bed
Stayed in Sep 2023
Business traveler
52 review
8.0/10
Very Good
Posted on Nov 25, 2023
Generally, not bad
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Anonymous User
Standard Room with Single Bed
Stayed in Aug 2022
Business traveler
5 review
5.0/10
Posted on Oct 12, 2022
Bad service attitude
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Guest User
Standard Queen Room
Stayed in May 2025
Business traveler
1 review
7.5/10
Posted on Jun 23, 2025
Gute Lage an der Autobahn A57, nicht weit von Kaarst, Neuss, Düsseldorf. Etwas in die Jahre gekommen, sauber- ideal für Geschäftsreisende.
Allerdings war in meinem Zimmer die Klimaanalage schwach bei Aussentemperatur 34 Grad....