Grape Hotel(Jurong Wanda Mall Store)

Quite satisfied, the environment is clean, the room is large, the bunk bed mattresses are hard but suitable for children, the facilities are complete and well-equipped, there are supermarkets and shops around the hotel, it is very convenient to travel by car, and there are free parking coupons, overall five-star praise

I set Do Not Disturb in the room, and the cleaning lady pushed the door open and went in. The reason was that I didn’t tell her when she knocked on the door that there was someone inside and I was sleeping at the time. That meant that the customer had to stay awake and couldn’t do anything in order to respond to the cleaning staff. , I asked the front desk and the front desk said that Do Not Disturb was of no use and no housekeeping would look at it. I called the front desk to report the situation and the front desk directly said that you should talk to our leader and hung up the phone. I went downstairs to check out and solve the problem. I was delayed for twenty minutes and no one came. The front desk kept lowering its head to contact this person and that person, saying that it was the leader who had solved the problem with me. I didn't even see the leader in person. Later, the leader called me and said that he Did you stress this no less than five times in the hospital? ? ? I came here to hear that she was in the hospital. She didn’t give me a solution for ten minutes. The big window in the room leaked air and the air conditioner was turned on at 30 degrees. It was quite cold. I didn’t care about my privacy. The aunt who came in when I followed her could do it. rush

The check-in experience was very poor. The air conditioner was broken and the wind coming out was all natural wind. The air conditioner made a lot of noise and there were hairs on the sheets. It must have been because the sheets had not been changed. It was very disappointing!

房間還不錯。就是早餐很失望，買帶早餐的，基本在20-25一個人，但是吃的東西，根本不值這個價格，而且我聽到有沒買帶早餐的去問，餐廳工作人員説掃碼付款，15一位。這個感覺很差勁，有點坑。  早餐只有煮雞蛋，紅薯，玉米，紅棗糕（口感很差的那種），燒麥（口感很差的那種），包子（帶添加劑的成品包子），炒飯，炒麪，番茄雞蛋，西蘭花花菜混炒，袋裝麪包，酥餅，小米粥，白米粥。都是看着不健康，且不好吃的東西，如果是15塊，也就認了，但是均價已經在20以上一位了，我們4個人，就是將近100塊，吃這個，就很噁心了，外面早餐店，4個人，隨便吃了。總之，早餐，讓人很噁心。  別買帶早餐的。絕對的坑

設施：非常完善 衞生：非常乾淨 服務：很周到熱情

住葡萄酒店起碼二三十次了。以前因為它性價比高 週末經常來。這次真的失望。浴室的洗髮水、沐浴露全都是空的，特別空的那種，衹能擠出幾個泡泡。然後浴室的架子上還有上一個客人留下的皮筋和頭髮，這是壓根沒有打掃浴室對嗎？好像過了一個暑假，葡萄酒店變舊了、臟了，很多角落發黃、牀頭櫃掉漆。望酒店重視！