Xeliter Marbella, Juan Dolio

I just returned from this place. Going to Marbella JUAN DOLÓ IS A NIGHTMARE. The security employees do not give anyone any REST. You cannot play music around the pool, EVEN AMBIENT with volume only for one. You literally can't do ANYTHING BUT be inside. The BIGGEST straw was that an employee named YOVANI SANTANA (according to the supervisor) very rudely demanded that my daughter cover herself because the swimsuit she was wearing was not allowed. A swimsuit THAT IS ALLOWED EVERYWHERE (thong) offended her, he was rude to her, he treated her as if she were another man. He was DESPOT, arrogant, petulant. HE THREATENED US TO CALL THE OWNERS OF THE THREE (3) apartments in which we were PAYING - because IT WAS NOT FREE - so that they would remove us. It made her feel very bad. IS NOT ACCEPTABLE. The stay became a constant harassment by the employees of anything that one could think of enjoying at the edge of the pool other than being immobile in the water. Security CONSTANTLY banning guests from things. The HORRIBLE beach, full of stones. The pool area restaurant is disgusting, NOT OPEN, just drinks and some. Not to mention the awning itself is deplorable. Full of hanging wires and cables. SOME FANS in the DIRTY area. The pool with loose submerged lights (A REAL DANGER) Marbella wants to PRETEND to have quality but the service is deplorable. The reception area too. Of the two elevators in Tower 4, only one works. They DO NOT accept pets and IT IS FULL OF Cats that are constantly meowing for food. I suggest that before deciding to go to this place do a search and exhaust all efforts to look for something better than this. It is very difficult when you make plans, expenses and sacrifices for a vacation and it turns into a big fiasco. I repeat: NOT EVEN A REGULAR SWIMSUIT. The employee YOVANI SANTANA even stated that they do not even allow a couple to show affection such as kisses inside the pool. This is BARBARITY. NOT WORTH IT. Don't take photos, IT'S NOT REALITY #marbellard #marbella #marbella_juandolio

The best hotel I have visited so far in Marbella, a good view from the room, I loved the pool, the panorama, excellent service with the food, 100% security, there is nothing to fear, wonderful

Anyone who wants to feel at home comes to this hotel, excellent service, very good food and very good quality bartender service, great room and very clean and comfortable, excellent pool and very good entertainment guys charisma the girls at the mini clud I really liked the ice cream party and the mini disco they are very good Evelyn sairoby and jenifer and graciela from animation....you

It has been the best and most pleasant experience I have had in my life. The attention from everyone together was a spectacle, I congratulate you, from now on I need to do absolutely everything through Xeliter Marbella. Thanks for everything. The attention of Joel, Wilson, Luis Caceres, of each and every one. They left me speechless