Best Hotels near Cítricos, S.A., Juan Diaz

We arrive to the airport, and a bus was sent for pick up by Riande Hotel. It has a shift every hour. The room was clean and a nice smell of roses. The pool is huge and warm at night. The bar near the pool was great, good drinks and great dinner. Next day we left to the Airport with the bus of Riande Hotel. Highly recomended

It had already been a long day of travel, but I was excited to get to my room to drop off my bags and go explore Panama a little. We were only there for less than 24 hours so time was super valuable. Upon entering the hotel, it seemed a little dated, dirty, and worn. The location was extremely convenient since it was so close to the airport ($8-9 Uber black ride, $4-5 Uber X) and we would be there just to rest our head before our 9am flight. After waiting for 25 minutes for the two people in front of me to be checked in (only one desk person), I handed my passport and credit card over and I was promptly informed that I did not have a reservation. Instantly I looked on my Bonvoy app to confirm I did in fact have a reservation, but that was not enough for him. Even though I gave him the confirmation number and showed him the reservation for a two bed room. I had to go through my emails to find the confirmation email with room rate. I even checked in via the app to try to expedite the process and showed him I was now checked-in. Finally after about 30 minutes he gave me a room, while a nice line of 5 or 6 pilots and flight attendants waiting to check-in mounded behind me. I apologized to them while departing to my room, the desk guy did appear to care they were waiting. I was traveling with my elderly mother, so I just wanted to get her to the room so she could relax for a minute. After opening the door, guess what I was in a single king bed room, definitely not what I booked. I left my mom at the door so we did not have to lug our bags downstairs again. The line was not down to 4 people. Luckily they saw me and the pilots felt bad and let me jump in line. Not once did the deskman apologize for anything. He even had an attitude about it. The beds were acceptable, but not as comfortable as other Courtyards I have stayed. The room looked well worn. The hallway did not even look like it was vacuumed, food particles were on the ground! The next morning breakfast was great for a Courtyard, the only bright star for this dump. The server was extremely attentive and pleasant. The food was pretty good. Maybe the bar was set so low with the other experiences here. I should have went with my instincts and kept my original reservations that were deeper in the city. When I come back to Panama, this will definitely not be my hotel.

My stay at the Crowne plaza was awesome. The staff was so lovely! The breakfast was very good - fresh eggs, juice, fruit, decent coffee, and a couple of Panamanian favorites as well. The room was clean and fresh. Plus, having the pool on the stopover was a great way to relax a bit - plenty of shade in the pool area. The shuttle service to and from the airport is free and easy. The only thing is that it comes and goes just once an hour, so that could be improved for convenience.

I went with my husband, we were on our honeymoon, and as a courtesy they sent us a bottle of champagne to the room, they decorated our bed and gave us a complimentary suite. The staff's attention is incredible, everyone makes you feel at home, they even introduced us to the general manager, a super friendly and attentive man. The rooms are large, nice and comfortable, they have a nice view. I would definitely return, I have never been treated so well in a hotel 🥹

Location was perfect, front desk was exceptionally fast and friendly for checking in, checking out and helping me with with printing, transportation service from the PTY airport and back was fast, secure and comfortable, the servers at the restaurants were very attentive, and I was extremely grateful how the front desk personnel called me and arrange to get to me what I left behind in my room. They took really good care of me!!

Really good hotel in the middle of what it looks like Chinatown, a lot of restaurants and good places around, nice pool and breakfast was pretty good too. You get the city experience without it being too loud, you can get some traffic since it is in the middle of everything.

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

The hotel is far from the airport, it takes a long time to take the car, the surrounding area is safer, the room is not very big, the traffic is very convenient, the hotel is a supermarket one block away.

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

The hotel location is very close to the Huawei Panama office, 200 meters walk, the hotel facilities are relatively new, the catering is good, the service staff is very professional, but also help me a little while walking, the trip is very pleasant. Of course, dining at the restaurant next to the hotel is also good.