Ibis Lyon Est Meyzieu

I booked this booking by mistake and I called 5 minute the error as I booked the wrong hotel. But I managed to book the actual which I wanted but when I called to ask for refund and I sent the actual booking and the reason I made the wrong booking never got a call back or even a reply which is disgusting as I have been using trip for years but I will need my moeny back for the hotel otherwise I will never use it again and I will makeaure all the people I know are aware of this issue.

Heating problem The room had a good size and it was clean and very proper but it was a cold day and the thermostat would not go above 22 doesn’t matter what I’d set. There’s no intercom in the room so I had to go downstairs to talk to someone at the front desk and I’ve learned this is a known problem. They gave me a portable heater but I hope they address that problem soon. Location is good if your intent is staying close to the airport, as you can easily move to the city and to the airport from there. Returning to the hotel at night by bus seemed a bit sketchy if you’re a lady traveling alone as the streets leading to the hotel are not illuminated, but overall felt safe.