Jolly Beach Antigua - All Inclusive

Food was amazing. It’s on a clean clear beach so that’s a plus but you have to pay $10 for room service (room to be clean) and the WiFi only works in the lobby.

The food was less than desirable. The property was not the cleanest or well kept. The pools and beach were great.ost if the staff were friendly and helpful. No shuttle and it was 20 minutes to get anywhere… our room’s ac had a leak, very few outlets. The screen door on the slider had holes. The bathroom slider door kept coming off the track so it was open most of the time, not that it provided much privacy. The “manager” was not very helpful. My friends who had a different room had worse problems.

Staff are really friendly and helpful. I give them a 10 out of 10 for that! Property grounds need a little attention but the property is quite spread out. Unless you upgrade, the rooms are very basic… no furniture. We had a room with twin beds. The 2 night tables and small desk top are concrete. Walls and ceilings are white. No bedspread, just a sheet on the bed. There are two blankets in the closet. Very drab room. One small little picture. It’s an old building but if they even painted the rooms with some bright colors and added a few pics it’d be a huge improvement. Wifi available in lobby and areas close to lobby. I was able at times to get it in the room though. If you wanted coffee, you had to get it from the lobby area. No coffee pot in the room. We enjoyed the food and there was a good variety. All in all we enjoyed our stay but would definitely look at upgrading if we were to go back.

I would like to request some sort of refund from this trip. ******* guarantees the trip I thought. I had to pay almost 300 more because the 1st resort room was terrible. I should not of had to pay to upgrade because they have crappy rooms. The bathroom door fell off, the AC and phone didn't work, the floors were dirty, it smelled like sewer in our room, the screen door had wholes and was falling off wouldn't close. I had a manager come to the room and showed him it all and I was not offered a new room. I had to hound them all day the next day to get any answer and then told I could pay. At that time I just paid because there was no way I was staying in the 1st room all week. I tried to talk with the GM Jon but every time I went I got the run around. I would appreciate someone reaching out to me.

I wish I could rave about how awesome this place was, but I can't. PROS: the beach front is beautiful and there are plenty of chairs. Front desk staff, Paulette, was amazing and the most helpful out of every staff at the place. CONS: the 1st room we were put in didn't have a working AC (and it was HOTTT out), I kindly asked the front desk to get it fixed or even just give us a fan. She called maintenance and literally said "I have a guest here complaining about AC, she wants someone to look at it."- never looked at me, was so rude, etc. No one ever showed up. We went back the next day (now 2 nights in a HOT room) and it took until that evening to be told we were moving "for 1 night" to a new room so pack just overnight items needed. The rooms themselves are not very nice- our shower was patched together LOL our bathroom had no towels, TP, etc- we had to ask for these. There is 1 restaurant (besides the buffet) but we could never get a reservation because it was booked by 8am every day- on my vaca the last thing I want to do is set an alarm just to walk all the way to the lobby to make a reservation. It doesn't need to be that difficult! The buffet was decent most days, same food over and over so if you don't like variety you will be ok. If you do go here and get a room by the pool/restaurant just know it is going to be SUPER loud starting early in the morning until late at night. We will unfortunately never return to this place, even if it were free.

Water went without notice and they didn’t seem to care . Mosquito bites and no support for that except the advice to go buy some insecticides. Toilet door fell off its sliding slot. The front porch door was stuck and required lots of strength to open or close. TV very limited. The entire facility is in need of repair and the Wi-Fi was a huge disappointment. The public toilets were filthy. At these prices not satisfied with stay. Staff were generally helpful and polite and apologetic about the situation. There is much much room for improvement.

The location, view and staff is what makes this a lovely resort. The rooms were nice enough and clean. The food was average but not bad. The only two complaints, which is really nothing were, the bar doesn’t open until 10:30 and on vacation I like my mimosas with breakfast lol and their 3 pool tables are terrible. Other than those silly things it was an amazing trip

The property is super outdated. Furniture is made out of concrete. Tv is horrible quality and sometimes won’t work. Free WiFi is available at the lobby ONLY.

PROS: Cleanliness, safe, All Inclusive, No Kids, peaceful, Food varieties, ammenities, grounds upkeep, layout of property , close shopping, beautiful island,SMILING STAFF,and MOST SUPERB BEACH!!!!!!.........UNBELIEVABLE PICS! CONS: 3 Stressed out Receptionist ( tough job) they all have little patience and show it but understand check in & check out is their only job and don't be asking them anything else!. GREAT TRIP, GREAT VALUE,HIGHLY RECOMEND! note: a little dated, so if you have money to burn Spend it elsewhere ITS A VERY TOP END 3 STAR ....ROOMS CLEAN, AC LEAKED IN FLOOR, SHOWERS TIGHT, NO ELEVATOR (3 FLOORS), THE VACATION IS OUTSIDE THE ROOM!