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Berjaya Waterfront Hotel
3.6/5451 Reviews

Berjaya Waterfront Hotel

City Center of Johor Bahru Johor Bahru|2.14km from The Gardens@Polo Park
Great value for money when booking online.Hotel are huge and rooms are spacious.Cleanliness and housekeeping are tip top the best hotel I ever stayed.Staff are so friendly,helpful and always gave a fast respond.My upmost gratitudes to the receptionist counter.... Duty Manager Ms Nur Mashytah,Ms Sandra, Ms Sesla and the rest of the staff for their greatest service,helpfull and most importantly the hospitality.My stayed there feel too short and feel like going back there again now but too bad due to work but will definitely come back this time with my family.Really happy and joyed being there.Thank you once again to the hotel management and all the staffs for the best service provided.My stayed over there has been really the sweetest moment I've ever had!!!Salute to all.....Those who read this review I highly recommend to stayed at this hotel...Yes by online it's for sure value for money instead of walk in.Money isn't the matter of facts but what is the most precious thing that we had or bringing back home is nothing else compared except satisfaction, happiness and of cos the least ”the sweetest memories” and the precious time while spending our holiday.The location, amenities and also tne surrounded environment is really at the BEST spot yet it is a duty free area best for shopping which located right in the hotel mall.Plan to go back there maybe after April this time with my parents....Last but not least thank you so much to all staff for making my stay the most greatest memorable.Jutaan Terimakasih semua!!!! Thumbs up....👍👍👍👍👍
Crystal Crown Hotel JB
3.9/51064 Reviews

Crystal Crown Hotel JB

City Center of Johor Bahru Johor Bahru|2.88km from The Gardens@Polo Park
Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

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Top rated hotels in Johor Bahru

Searching for hotels near The Gardens@Polo Park? Compare room rates and reviews to find your ideal stay.
Milan Hotel
3.8/512 Reviews
The location is quite strategic. The room is ok with the price that you pay. Room is clean but quite smelly. We requested for iron and they provided the iron together with the board. Very accommodating to us. We believed that the hotels just got renovated cos the aircond worked very well. And all amenities are quite new and working well.
The Marion Hotel
3.6/524 Reviews
City Center of Johor Bahru
It was in fact the worse hotel I've ever stayed in Malaysia. Don't be fooled by the pictures they provided. I booked a deluxe family room and a deluxe queen room. Nothing to fancy about. As soon as we stepped into the ”deluxe family room”, the whole room including the toilet smells of moth balls!! Can you imagine going to sleep with that smell plus with 2 children (1 and 8 years old)?! It's DAMN stuffy!! First moth balls found below the sink cabinet probably to freshen up the smell of the flooring and another hung above on the ceiling probably to stop the strong urine/sewer smell. When we step on the parquet flooring of our room it was so sticky and the toilet floor was even worse! There were visible yellow patches on the floor that probably resembles as urine patches. TOILET FLOOR WAS WET AND GROSS THAT MY SISTER HAD TO CLEAN THE ENTIRE TOILET BEFORE USING IT. NOT FORGETTING THAT MY SISTER ALSO HAD NO CHOICE BUT TO CLEAN THE ROOM'S FLOORING TWICE CAUSE IT WAS TOO STICKY AND WHEN WE WALK BAREFOOTED ON IT! Below the cabinet's sink was already deteriorating and there were molds everywhere! Also not forgetting that our room doesn't comes with a window and yet its expensive!! If you're looking for a hotel for your family even for a night stay, this is not the best one for your family. I can say that with location, this is probably a hotel for **********s only. As you can't imagine until you've booked and slept in the room, our bedsheets aren't clean. There's blood stains on it and also blood stains on the bed side's wall. YES, GROSS! MY LITTLE GIRL EVEN ASKED WHAT'S THAT. We were obviously so disgusted that we didn't tuck our feet into the sheets. Shame on you guys for not doing a good job on proper housekeeping and maintaining the facilities in the rooms.
Miyabi Hotel
4.2/570 Reviews
Permas Jaya
The room is clean with good aircon and hot water. It is very affordable (but can be a little far from city during peak hours). Worth it!
Elmark Hotel Johor
3.6/523 Reviews
Booked last minute. Just for a night stay. Front desk receptionist was very polite. Good service. Though the room is small, they provide toothbrush , mineral water, 3-1 coffee, kettle. It is considered very good with such a low price. Compare book via apartment or flat BnB, though the house is big, no water and toothbrush. Will come again. There is coin laundry and dryer
Live Com Hotel
3.4/54 Reviews
It’s ok. Got cleaner and newer than last time so I guess the renovation is completed . Only the towels and the bedding’s still looks pretty old and they are all dark gray in color so there’s no way of telling if it is indeed clean …
Opero Hotel Southkey Johor Bahru
4.3/5257 Reviews
Direction from Woodland custom to Opero Hotel: Duration: abt 30mins w/o traffic or less. 45mins with traffic Upon Arrival/Departure - Check in/out was hassle free & smooth - Check out was easy as well. - Size was reasonable 8/10 - Cleanliness 6/10 - Bed comfortability 8/10 - Bed & linens cleanliness 6.5/10 - Safe is available - Basic toiletries are available in the room (eg: Shampoo, condition, body wash & etc ...) but better to bring your own if you are very particular abt it - Fridge available - Electric kettle is available / coffee & tea provided - WiFi is available 🌟Important Note🌟 - 5-8mins or so to The Mall, Mid Valley Southkey - Surrounding, shops are mostly closed at night. - Complimentary parking is available Summary: - Good price (when on promotion) for a good location.

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