Capri by Fraser Johor Bahru
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Johor Bahru
Capri by Fraser Johor Bahru
Menara Tiga Serangkai, Jalan Tengku Azizah, Johor Bahru, Johor 80300, Malaysia
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Located just 2.5 miles from the Johor-Singapore Causeway, Capri by Fraser Johor Bahru is the preferred destination for business and leisure travelers. It rises above the bustling city and provides a social living experience centered on design, art, and innovation for today's on-the-go lifestyle and digitally savvy travelers. There's plenty of excitement and entertainment nearby, including the famous City Square Mall, Komtar JBCC, R&F Mall, and the heritage streets Jalan Tan Hiok Nee and Jalan Dhoby, which are lined with authentic local cuisine, bakeries, cafes, and a plethora of shops to explore.
Treat yourself to our range of modern leisure facilities, featuring an outdoor pool, a steam room, and a state-of-the-art fitness center. The hotel also provides the convenience of complimentary WIFI and the personalised touch of concierge services.
Enjoy a delightful meal at Caprilicious, one of the our two on-site restaurants, or opt for the comfort of in-room dinigwith our room service options (available during select hours). For lighter fare and beverages, visit Delite, our cozy cafe. Start your day right with our buffet breakfasts served daily from 6:30 AM to 10:00 AM at a small charge.
As our guest, you'll have access to a fully equipped business center, a 24-hour reception service, secure luggage storage, and the added perk of complimentary on the premises.
Make yourself at home in one of the 315 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.Show More
We Price Match
Last booked 1 hr ago
Highlights
Superb views
Varied breakfast
Sparkling clean
Lots to do
Excellent serviceAmenities
Outdoor swimming pool
Sauna
Spa
Fitness Room
Private parking
Restaurant
Café
Taxi booking service
All Amenities
Property Description
Located just 2.5 miles from the Johor-Singapore Causeway, Capri by Fraser Johor Bahru is the preferred destination for business and leisure travelers. It rises above the bustling city and provides a social living experience centered on design, art, and innovation for today's on-the-go lifestyle and digitally savvy travelers. There's plenty of excitement and entertainment nearby, including the famous City Square Mall, Komtar JBCC, R&F Mall, and the heritage streets Jalan Tan Hiok Nee and Jalan Dhoby, which are lined with authentic local cuisine, bakeries, cafes, and a plethora of shops to explore.
Treat yourself to our range of modern leisure facilities, featuring an outdoor pool, a steam room, and a state-of-the-art fitness center. The hotel also provides the convenience of complimentary WIFI and the personalised touch of concierge services.
Enjoy a delightful meal at Caprilicious, one of the our two on-site restaurants, or opt for the comfort of in-room dinigwith our room service options (available during select hours). For lighter fare and beverages, visit Delite, our cozy cafe. Start your day right with our buffet breakfasts served daily from 6:30 AM to 10:00 AM at a small charge.
As our guest, you'll have access to a fully equipped business center, a 24-hour reception service, secure luggage storage, and the added perk of complimentary on the premises.
Make yourself at home in one of the 315 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Show More
4.5/5
GreatNice Hotel. Staff are very friendly and helpful. Hotel is clean and good quality.
All 1,228 Reviews
Surroundings
Airport: Senai International Airport
(29.5 km)
Train: Kempas Baru
(11.8 km)
Landmarks: Masjid Bukit Cagar
(290m)
Landmarks: Kidz Republic Indoor Theme Park - JBCC
(420m)
Landmarks: Jalan Wong Ah Fook
(600m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Studio Deluxe King
1 King bed
38m² | Floor: 4-34
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability
4
Studio Deluxe King Sea View
1 King bed
38m² | Floor: 15-34
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Shower
Check Availability
5
Club One Bedroom Deluxe King Sea View
1 King bed
56m² | Floor: 35-39
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Tea bags
Toothbrushes
Private toilet
Check Availability
6
One Bedroom Deluxe King Sea View
1 King bed
56m² | Floor: 15-34
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Shower
Check Availability
4
Studio Deluxe Twin
2 Single bed
38m² | Floor: 4-34
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability
5
Club Studio Executive
1 King bed
46m² | Floor: 35-39
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Tea bags
Toothbrushes
Private toilet
Check Availability
7
One Bedroom Executive King
1 King bed
72m² | Floor: 4-34
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
10
One Bedroom Deluxe King
1 King bed
56m² | Floor: 4-14
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability
6
Club Studio Deluxe King
1 King bed
38m² | Floor: 35-39
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Tea bags
Toothbrushes
Private toilet
Check Availability
8
Studio Executive King
1 King bed
46m² | Floor: 4-34
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability
4
Club One Bedroom Executive King
1 King bed
72m² | Floor: 35-39
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Tea bags
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
1228 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.4
- Location4.3
- Service4.5
Average for similar properties in Johor Bahru
AI Summary
The service is excellent with fast room service and friendly staff. Guests appreciate spacious, clean rooms and well-equipped kitchenettes. Some praise for English movie channels and amenities like a gym and pool.
Daniel Hock Leng
March 22, 2025
Was pleasant surprised at what was provided in the room. A couch was provided for resting, a desk with office-like set up for charging devices, bedroom slippers, two bath robes and lovely comfortable bedding. We were also surprised to be provided a microwave and some dining utensils along with plates. The service provided was good and prompt.
rachelthan125
March 31, 2025
The room was clean, the bed was comfortable, and the toilet was spacious with complete amenities. However, the service was very disappointing.
Room 808 had a strong smoking smell, and the floor manager just sprayed perfume to cover it but the smoking smell is still there. When I requested a room change, the customer service staff was extremely rude, telling me to call back at 9 PM because it was their break-fast time and i should respect.
They were also reluctant and made it seem troublesome to change room. Propose Hotel management to arrange non muslim staff to handle calls during break fast timing in future, as Foreigners might not comprehend the situation.
Another major issue was the parking system. It is confusing for first-time visitors, as hotel guests need to park at level B2 and validate their Touch ’n Go card for free parking. During dinner hours, the queue for validation was ridiculously long, with only one counter available. We had to wait in a line with more than 10 people ahead of us, which was frustrating,
We are rushing for dinner, hence, we paid parking cost RM27 for just 3–4 hours, which is unreasonable.
The hotel staff, especially the phone helpline team, were rude and impatient. Calls took a long time to be answered, possibly due to staff shortages during the fasting month and Hari Raya eve holiday season.
Due to the rude staff and poor service, I will not stay at this hotel again.
hmn24
March 29, 2025
Very close to the CIQ checkpoint, less than 10mins walk away, very convenient and an interesting experience to see the checkpoint in operation from the hotel room. The food was good, especially the prata
ed an
March 22, 2025
Apartment style Hotel. Big clean room to hibernate when fasting.
Once breakfast, Pray go out find kueh for raya and eat at bazaar.
Morning want eat breakfast before fasting no problem, order grab food or buy night before and heat up using in room microwave.
Hotel is near CIQ. But the walk there with bags can be dangerous because of traffic and lobangs on ground. So no choice, grab lo. But if you budget, can walk slowly there in hot sun or now in heavy rain.
I whack the ramdhan buffet. The range is not bad, but they don't top up. By 730pm, many dishes especially the sotong, prawn, crab all gone. Teh tarek also never top up.
All the best staying here.
Anonymous User
March 25, 2025
My overall rating of the experience: 4 out of 5 stars. Comfortable common areas with a modern aesthetic, large rooms with clean sheets and comfy beds, plus decent facilities! Our room had no issues but the ones my friends stayed in did have a ponding problem in their showers. In addition, the hotel is conveniently located near the causeway and they even provide a complimentary shuttle bus to drop guests off at the popular shopping malls (albeit with limited timings for the malls further away). The food at breakfast was a bit of a mixed bag – it could certainly do with better quality ingredients and greater consistency. In terms of service, the staff were mostly polite and cordial, though none in particular made an impression. Having said that, it was a pleasant stay overall and definitely a viable option should we visit Johor Bahru again (:
thinkingaboutmynextleave
March 15, 2025
our second time here and the hotel is at a great location and we chose it mainly because it has a microwave! love it!
Guest User
March 7, 2025
First time ever encountering BROWN WATER from the shower. Never booking this again.
Booked 1 night at Capri for birthday celebration.
Hotel was close to CIQ but didn't have a proper walking path - we had to walk on the road with the vehicles.
Hotel was undergoing renovation at the lobby and pool area. Check-in was fast and fuss-free.
Room looked clean but was warm. Air-con was weak and took ages to cool the room, but was still warm at night. Hotel gave a mini cake and fruit platter with a typed happy birthday note. Was a nice gesture (I requested for a simple deco if possible), but the lack of air-con wasn't good for the platters.
Shower was relaxing at night. Bed was comfortable. Night view and morning sunrise was great.
It was a different story in the morning. We had yellow water from the tap and brown water in the shower. There was no way to wash up or shower. Hotel took some time to send someone up to our room to check it out. They didn't know what the problem was and could not offer a solution. They wanted to offer us a room to shower, but realised it was a hotel-wide problem. Upon prompting, the manager then tried to offer us a 30% refund but this wasn't just a service shortfall - it was brown water in the shower! Moreover, we obviously expected better standards when we booked Capri by Fraser.
Hotel finally offered a full refund. Even so, I can't help but wonder about the service standards. The whole stay felt like the hotel was just going through the motions to deliver what they are supposed to. Or rather, service without heart?
Regretful that I didnt book DoubleTree or another hotel instead of trusting the good reviews of Capri.
Javier
March 5, 2025
Place is very clean and spacious. Only downside is that it is currently renovating during our stay. Location is not directly walkable from CIQ. The lamp is nice
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Spa
Fitness Room
Private parking
Additional charge
Restaurant
Café
Taxi booking service
Meeting Room
Additional charge
Business Center
Children's Pool
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Guest Laundry
Outdoor swimming pool
Fitness Room
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 5.00 (approx. NZD 1.99) Per entry. Limited parking spaces Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Shuttle Bus Service
Station Drop-Off Service
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Front Desk Services
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Malay
Food & Drink
Café
Room Service
Public Areas
Smoking Area
Public Audio System
Non-Smoking Floor
Health & Wellness
Fitness Room
Sauna
Spa
Activities
Game Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Laundry Service (Off-Site)
Guest Laundry
Facilities for Children
Children's Pool
Accessibility
Pool Ramp Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 37.00 (approx. NZD 14.69) per person |
Children 13–17 years old | MYR 75.00 (approx. NZD 29.77) per person |
Adult | Buffet:MYR 75.00 (approx. NZD 29.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 100.00 (approx. NZD 39.69) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 316
Located just 2.5 miles from the Johor-Singapore Causeway, Capri by Fraser Johor Bahru is the preferred destination for business and leisure travelers. It rises above the bustling city and provides a social living experience centered on design, art, and innovation for today's on-the-go lifestyle and digitally savvy travelers. There's plenty of excitement and entertainment nearby, including the famous City Square Mall, Komtar JBCC, R&F Mall, and the heritage streets Jalan Tan Hiok Nee and Jalan Dhoby, which are lined with authentic local cuisine, bakeries, cafes, and a plethora of shops to explore.
Treat yourself to our range of modern leisure facilities, featuring an outdoor pool, a steam room, and a state-of-the-art fitness center. The hotel also provides the convenience of complimentary WIFI and the personalised touch of concierge services.
Enjoy a delightful meal at Caprilicious, one of the our two on-site restaurants, or opt for the comfort of in-room dinigwith our room service options (available during select hours). For lighter fare and beverages, visit Delite, our cozy cafe. Start your day right with our buffet breakfasts served daily from 6:30 AM to 10:00 AM at a small charge.
As our guest, you'll have access to a fully equipped business center, a 24-hour reception service, secure luggage storage, and the added perk of complimentary on the premises.
Make yourself at home in one of the 315 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.