Best Hotels near Aquarium @ Sutera Mall, Johor Bahru

The location of the hotel was relatively pleasant - close to eateries, convenience stores, pharmacies, and only a 20-minute drive from JPO. The hotel team's service was not too bad. They were friendly, as helpful as they can be given that they needed to make do with the product they were working in, and responsive. Though, there was one of them who was a trainee that didn't have any sense of being helpful whatsoever during my check-in. I booked a family room (x1 queen bed + x1 single) and a deluxe double (x1 queen bed) for the long weekend. Both rooms smelled funky, like it hasn't been occupied for a while. The windows were dusty, there were minor dirt stains around the edges of the sink head, the sink and the corners of the mirrors and not to mention the clog in the shower's outlet. The 'table' that was provided had black dirt stains at its slits and nooks. The double deluxe room that my parents were in apparently didn't have a window even. Not too sure if it was because we were there for a public holiday weekend, but I would expect my room to be made up with amenities like the shower gel and shampoo topped up for a 3D2N stay. Though, we were brought some when we called the reception. The air-conditioning in my room was very noisy, but at this point I was lucky that it was working and wasn't leaking. The banging of doors in the mornings were unbearable. It sounded like someone decided to open the room doors and left them to close by themselves on purpose. Oh, did I mention the WiFi? Well, it was pretty much non-existent. We tried to connect to a few of them a few times and it either says ”unable to connect” or ”incorrect password” and I'm sure it was the right password because they got it printed on their keycards. We made a call to the reception, and they were helpful with getting the connection to stabilize again and made sure to call me once it has. But it didn't last long. When they say free parking, they're not wrong. The fact that the hotel is made up of shop lots, parking is minimal in front of the hotel and it usually gets packed at breakfast and during dinner time. So I'd suggest either walking around that area or taking a Grab if you'd need to go a little further away from the hotel or risk losing your spot. In summary: 1. Not-to-bad location. Eateries nearby, convenient. 2. Hotel team is helpful 3. Rooms were horrendous 4. Definitely NOT returning.

Checked in very late during midnight, got a room 307. 1) Aircon is very dirty thus not cooling at all. Thinking is a small Budget hotel with the price point so I’m still ok... 2) no pillow case on the pillows & to make things worse, the pillows are extremely dirty!!! (See photos), went down to front desk lady ask for pillow case, she said no more pillow case! (A hotel run out of a very basic pillow case? unbelievable!) That’s it, no apology, no solution offered. I have stayed in many budget hotel in Johor Bahru but this is surely the worst experience! Will never stay in this hotel or any of their other branches. Ps: I’m writing this review lying on the dirty pillow wrapped with towel at 3:30am...

I booked single bed, but they did free upgrade for me to queen size bed, thank you! Surprisingly the bed, mattress and pillows is very new and comfy for this great price. Had a night sleep there. There’s watsons, massage, convenient store and a lot of eateries nearby. I advise everyone bring their own toiletries, there’s shower gel dispenser in each shower cubicle but it’s not refilled and it’s super diluted.

The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms (there was even a tv by the shower), and high quality service. Also, they are one of few hotels that allow people under 21 to book a reservation.

Been here a few times, cosy and modern interior at the lobby. Room is Japan inspired design, nice white theme with light grain wood furniture. Situated right in the heart of MA, lotsa food choices from cafes to restaurants and bubble tea place. Midnight supper lok lok is all available closeby downstairs, karaoke is just downstairs so great if you are drunk with a hotel room upstairs. Didn’t sleep till 3am as so much night life happening! Ros, who helped us at check in is professional and helpful, good customer service. Oh yeah the welcome tea, coffee, beverages, biscuits are all included in the room rate. Huge TV in the room. Fantastic stay always!

Location of the hotel nearby to many amenities. The room was small and towel provided was not a standard hotel towel, looks like a cheap towel. Hope management can improve.

I was pleasantly surprised to come across The Point Boutique Hotel while scrolling Agoda for accommodation for a 2D1N staycation in JB. It turned out to be even better than expected. The staff were friendly, professional, thoughtful and made us feel at home and welcome. Special mention to Devi and Geo who assisted us throughout our stay. The lobby immediately gave a feel of serenity and cleanliness, professionalism. We took a family room with one queen bed and one single bed. The layout of the room made it feel like a mini studio - it did not feel squeezy at all. I appreciated the unique furnishings and little but important details. For instance: 1) room window could be opened for ventilation. 2) window blinds were clean and could be adjusted. 3) bathroom was large and well organised. It had an air fan to keep the air flowing and floor dry. Bathroom also had a window which helped with ventilation. 4) Loved the rain shower. Water pressure and temperature were adjustable. Though there was no shower curtain, the layout of the bathroom ensured that other areas would not get wet at all. The tiles of the bathroom were the non slip kind as well so that was great as I was traveling with my dad in his early 70s. They also provided very thick hotel standard bathroom floor mat and bathing towels. 5) Toiletries were on point, neat and sufficient. Toothbrush was sealed. Appreciated them putting glass cups in the bathroom for usage. My only complaint was that the toothpaste was a bit too mild tasting and not very effective. 6) The bed was big and comfortable. There were also bed side lights which operated by sensor system- very nice touch and modern. The bedside also had power sockets for easy charging of phone. This was very thoughtful and attentive. 7) Water kettle, bottled water, tea/coffee sachets are all wonderful thoughtful amenities. Painting in room also modern, tasteful, classy. 8) Mirrors in room and towel rack are also attentive and well thought through touches !

The overall condition is good; everything has met my expectations for a standard hotel room. However, there is one thing that I'm unsatisfied with: I booked a room for three adults, but the amenities provided are only for two people (two pairs of slippers, two toothbrushes, two towels, etc.). There's no telephone number to call the front desk, so I went down personally to inform them about the situation. The staff promised to send the missing items to our room later, but no one came at all.

Consistent with brand standards, bulk-size amenities are provided here at the Holiday Inn Johor Bahru City Centre and while I do appreciate the positive impact these initiatives have on the environment, the body wash bottles located by the shower area were empty when I checked-in to the room. The opaque bottles definitely make it hard for housekeeping to check whether a top-up is required so this is quite certainly a pain point for everyone. Affordable and modern rooms in a great location make Holiday Inn Johor Bahru City Centre a great choice for travellers from Singapore without private transport.

Everyone in my group loved it. My kids loved it so much. Clean, spacious. We arrived late but they were very accommodating with the set up of the extra bed. My only gripe was there's no extra key card so while the kids were resting in the room, I had to ask for assistance from front desk to help me get into my room. N I ran alot of errands 😂 but the staff were very nice. Aircon wasn't very cold for a new hotel wish we could have increase the speed of the ceiling fan.