Lynnhurst Hotel

The most incredible hotel with the most wonderful staff. We got married at the Lynnhurst on 15th November 2024. from the point we booked (2 years prior) all the way up to the day of our wedding the wedding team kept us in the loop with plans, timings etc. I sent so many emails asking questions I lost count but every single one was replied to and quickly. we had an 80s movie theme for our tables and the team took care of everything, setting out our tables and all the custom centrepieces exactly as we wanted. on the day of our wedding Ellie and the team made sure the day ran like clockwork, seamless and smooth. they were there if we needed them but hardly seen them at the same time, a testament to how professional the staff are. the food was phenomenal (day meal and evening buffet 👌🏻), every single member of staff was so helpful, friendly and attentive. we had the most perfect day and it's thanks to the team at the Lynnhurst and the beautiful venue for making sure of it. nothing was too much trouble, the venue is immaculate, the rooms are stunning. if I could give this venue more than 5 stars I would. looking for a wedding venue in the Paisley area of Scotland... you'd be a fool not to go speak to the team at the Lynnhurst. thank you so much 🫶🏻

Poor food, poor service and blaring music, People are paying good money for events and are served the worst food, followed by dj music that’s so loud you have to shout at top volume to person sitting next to you. There’s a total can’t be bothered vibe off all the staff, they seem to be only there till they find a better paying job.

We were a party of four checking in on Friday 20th for 2 nights and were allocated rooms 22 and 23. My wife and I were in room 22 which is classed as an Executive Double room. However, there were a number of things with which we were not happy: - the room was cold but the heating wouldn't come on, I rang reception twice and visited once before coming on an hour later - there was an iron in the wardrobe but no ironing board - no suitcase rack though room 23 had one - no bath mat, and no anti-slip mat in shower - one light bulb out in ceiling - the safe didn't work - no bedside table on one side of bed - two plug sockets not working - ants or fleas in bathroom In addition, in the main bar on Friday afternoon we ordered two drinks. The barman had to change one drink because there was a fly in it. The replacement drink also had a fly in it! Third time lucky - there was no fly. On Saturday morning we were disappointed with the breakfast. There is a better choice at a Premier Inn, and cold plates meant the food was cold after five minutes. The pastries and bread were uncovered and there were no tongs, although tongs were provided on Sunday. Only sliced bread, no rolls. On a table for four there were two pats of butter each morning, and only jam, no marmalade. Small things, but cumulatively set a poor impression. Overall, sadly our stay did not fulfil our expectations of a hotel that claims to be a 'unique boutique hotel' with 'understated luxury in every room'. I have emailed the manager asking for a response.