Guest User
February 1, 2025
I recently stayed here for a much-needed catch-up with a great friend visiting from the States, and it was absolutely perfect! We booked a spa and stay, and from start to finish, the experience was truly wonderful. The serene setting provided the ideal backdrop for relaxation and quality time, allowing us to fully unwind while enjoying the incredible spa treatments, delicious food, and beautiful surroundings. The staff were warm and welcoming—special mention to Thabo at reception, our amazing waiter Victor at The Kraal, and the porters (especially Admire, who was a great help). While we loved every moment, the booking process could be improved, as coordinating between the spa and hotel took some back and forth. It would be great if the team could internally align availability to make the process smoother. That said, the stay itself was flawless, and we will most definitely be returning SOON! Highly recommend for anyone looking for a relaxing and memorable escape.