Four Seasons Hotel the Westcliff, Johannesburg

Absolutely amazing hotel, very friendly staff and great service overall. An absolutely must visit

The room is very wonderful and the breakfast is very delicious b

Loved our time here, beautiful personalised welcome desert plates in the room on arrival and all the extra little personal touches make this hotel stand out in Johannesburg. The Spa is absolutely beautiful highly recommend a visit. The grounds and the views are stunning. A little bit of confusion over my father in laws room when checking out - FOH could have been a little more efficient but all in all I would love to visit this property again

This hotel is beautiful. The grounds and the view add to the beauty. The staff could not have been more helpful, even making a special trip to get spring water for us. It is perfectly located for easy access to anything. We will definitely come back. Thank you for a wonderful vacation.

This was our first stay at a Four Seasons anywhere in the world. We stayed 3 nights and decided on here as we wanted to relax and feel safe in a town that we were uncertain about. We left feeling like family. I cannot rave enough about the service of every single staff member we encountered. They went above and beyond to make our stay special. If the location puts you off- Ubers are 1 - 2 minutes away and the top restaurants in Joburg were within a 12 minute drive. Rooms were spacious with a huge bathroom. Beds were super comfortable and most importantly rooms were quiet. To the Four Seasons- Thank you for taking such good care of us while staying with you.

Room unimpressive and outdated. TV remote non-functional. Bath water light brown in colour. Staff inattentive. Breakfast freshness and quality poor. Arrived impromptu and asked for best rate. Was charged R6 950.00 for the night when the rates on *********** were advertised as R3 975.00 per night. Asked if hotel was full and was told it was not. Entire experience was impersonal. Room was outdated and hotel reception has not seen an upgrade for several years. Bed was small and short and not fit for a tall person (1.90 metres). Views impeded and diminished by construction ongoing at hotel. Flames staff inattentive and uniformed regarding wines and menu as usual. Breakfast buffet had old recycled food on offer and staff in kitchen were standing around chatting. Generally a very poor experience and will not do it again.