Tea Horse Ancient Road Hotel (Jiuzhaigou Visitor Center)

Where do I even start. The only great thing about this hotel is the location. Its fantastic. Right in the middle of the scenic tourist area and less than 15 minutes walk away from Jiuzhai National Park. Dozens of shops and food options within 5 minutes walk away. Now the bad points. The wooden floor panels near the toilet were starting to peel off, probably due to exposure with water. The whole toilet layout was also weird and cramped. The windows look like it hasn't been cleaned for months. While the room and bed appear clean during check-in, the room service staff didn't bother to clean the bed and floor during our 2 night stay. There were still stains on them. She only topped up the amenities. The towels provided were of the disposable kind, and even then, they were small for adults. What kind of 3-star hotel use disposable towels. The kettle was rusty and the inside was stained. Absolutely disgusting. The walkway near the elevator leading to the rooms was dark. There was no lighting at all. So was the stairwell. The carpet along the corridor also looked filthy and look like it hasn't been cleaned for several months. I really do not get how this hotel can be regarded as a 3 star hotel. Its unfit. Definitely avoid booking a room here.

staff are very friendly and helpful. But the room could be better maintained, especially the bathrooms

Uncleaned room, flimsy single use towels wrong location on map