ECHARMYishang Hotel ( Jiuzhaigou Branch)

Service: To be honest... I took my wife to travel around China🇨🇳 and stayed in so many hotels, all of which were chosen based on Ctrip ratings! I chose this hotel specifically because Ctrip marked it with 4 stars and the rating was also very high! But I have never seen breakfast service so bad! ! ! When other guests asked questions, the aunt looked impatient and refused to answer...and bossed the guests around! I even muttered in private... Although it was not directed at me, it made me feel very bad! The bowl for breakfast was very small...my mother asked her for a slightly larger bowl to put the porridge in...but she even looked down on her! What does this mean? ? I paid for the services of a 4-star hotel just to be pissed off? I told the front desk about this problem that night! The result was the same the next morning. I saw them again looking impatient with the customer's request... I don't know how your customer service handled it! The front desk clerk and duty manager still provide very good service. Although the parking lot man is a bit rude... he is also very responsible!

The room is clean and tidy. The service attitude is very good and the living environment is good.

The room was comfortable, but it took more than 10 minutes for hot water to appear, which was a bit bothersome. The staff at the counter were very polite and helpful in recommending a taxi to the entrance of Jiuzhaigou. It cost $20 per person.