Starry Sky Hotel

Starry Sky Hotel Reviews

Starry Sky Hotel

Zhangzha Town Peng Feng Village Group No. 40, Jiuzhaigou, Aba Prefecture, ChinaView Hotel Details
Starry Sky Hotel
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Starry Sky Hotel Guest Reviews

4.8/5
Excellent
964 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(964)
Positive reviews(953)
Reviews with photos/video(193)
Convenient location(185)
Close to scenic area(141)
Many dining options(94)
Friendly front desk staff(84)
Convenient parking(45)
Many amenities(41)
Well decorated(25)
Highly recommended(6)
Negative reviews(11)
Christine.SG
Star Delight Deluxe Double Bed Room
Stayed in May 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jun 2, 2024
Location is within a km from Jiuzhaigou entry point. Pleasant stroll over with many eateries around. Room is clean but the mattress is hard. Water takes a long time to heat up and they used microfiber towels which isnt nice. Overall a good two night stay. Staff also very friendly and helpful. They provided a very useful map of Jiuzhaigou and even listed out which sights are recommended to visit. Btw lifts stop at 3rd floor, pitched roof rooms are on 4th so there is a flight of stairs. Luckily i booked a normal room.
Response from Property: Dear guests, thank you for choosing Starry Sky Hotel and thank you for your recognition. The hotel is 900 meters away from the gate of the scenic area and can be walked to the scenic area. The hotel is near prosperous business and rich food. It is the best choice for high-speed rail passengers. We are very happy that you have a good stay experience. Wish you all the best!
Gerrit
Star Enjoy Standard Room A
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 18, 2024
One staff member spoke decent English, the other patiently were fine using translate app. Hotel is close to the park (10 min walk). Staff helped my buy both the park ticket and a bus ticket back to Chengdu. Enough places for breakfast/lunch/dinner so you won’t get hungry. Highly recommend!
Response from Property: Dear distinguished guest, welcome to China. Thank you for choosing Jiuzhaigou Starry Sky Hotel and for your high evaluation of our services. We are glad to receive your recognition for providing services in English. Your evaluation is pleasant and true. I wish you a pleasant journey in the future!
Lukas7991
Boutique Double Room (Pitched roof)
Stayed in Dec 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Dec 24, 2023
this is the best hotel i ever stay. the reception girl so cute and friendly. she had help me alot . so respect that ❤️🙏🏻
Anonymous User
Boutique Room (Double bed) (Pitched roof)
Stayed in Jun 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Jun 21, 2024
Close to JZG site. Very warm and friendly receptionists. Nice clean room. But bed does not have the best cushioning. Overall still good! Would recommend!
Response from Property: Thank you for your stay and review. I wish you a happy trip and a good mood every day in China!
Guest User
Boutique Double Room (Pitched roof)
Stayed in Jun 2024
Family
4 review
3.7/5
Posted on Jun 17, 2024
A hotel with reasonable price and clean. Room is simple but you can find everything you need in a hotel room. Superb location and close to the entrance of Jiuzhaigou. However, the good impression of the hotel was spoiled by the unpleasant attitude of reception staffs. The ladies are different when bosses are not around 😒
Beatrice
Boutique Double Room (Pitched roof)
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The room was nice and clean. It took some time until the shower got warm but once it was warm it was great. The staff was amazing, they helped me get bustickets and some other information, they were super nice. There’s a lot of foodplaces around the hotel and the bus from chengdu stops pretty mich in front of the hotel.
Guest User
Boutique Room (Double bed) (Pitched roof)
Stayed in May 2024
Couples
15 review
3.7/5
Posted on May 28, 2024
The hotel is in a large plaza with many restaurants and shops (even a foot massage shop, nice after long hikes). My main issue on this stay was with the room. We stayed on the top floor which is a new addition. The roof was angled and very low so you couldn’t stand upright in half of the room. On the other hand, the hotel’s proximity (walking distance) to the Park entrance was very much appreciated.
Response from Property: Dear guest, I apologize for not giving you the best experience. The sloping roof room is indeed not very friendly to tall people, and it is only 18 square meters. You are welcome to try other rooms next time. Wish you a happy trip.
ChestnutTravels
Boutique Room (Double bed) (Pitched roof)
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 24, 2024
Lovely reception staff and great location. Outside on the corner is a great breakfast spot and where you can buy some snacks to take into the national park
amytigh
Boutique Double Room (Pitched roof)
Stayed in Apr 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Apr 30, 2024
A reasonably good location for Jiuzhaigou Park Entrance. Walkable. Room are serviced everyday, towels and amenities change or top up. Very clean. Size of room is quite compact but for a solo occupant they are fine. These rooms (pitched roof) are the budget rooms and are situated on the top floor. There is a lift but it only goes up to the 3rd floor. Lots of food places nearby.
Guest User
Deluxe Triple Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Counter very helpful. Nearby hotel plentiful shops to dine.
SAMUEL TIMMERS
Boutique Double Room (Pitched roof)
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Nice rooms with friendly staff
Guest User
Star Enjoy Standard Room A
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
As soon as I arrived at the hotel entrance, the proprietress came to greet me. There were also a few baskets of fruits at the front desk, saying that they were fresh local fruits that I must try. There were not enough hangers in the room, and the front desk lady immediately brought a handful of them as soon as I said that. She also sent a basket of fruits to the room. This is the hotel with the best service I have ever stayed in. It is also clean and affordable. You can tell at a glance that the proprietress is a person who loves cleanliness, temperament and taste. There is a small courtyard at the entrance of the hotel with a few leisure chairs. The proprietress also planted some flowers. It is really pleasant to drink beer and chat with friends in the courtyard at night. The most important thing is that the hotel is very close to the Jiuzhaigou Scenic Area, just a few minutes' walk. Next time I have the opportunity to bring my parents here, I will definitely choose this hotel❤️
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Anonymous User
Boutique Room (Double bed) (Pitched roof)
Stayed in Jun 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I chose this hotel from hundreds of hotels outside Goukou. It really didn't disappoint me. It made my solo travel experience great. First of all, on the first day, I went to the front desk and they introduced the scenic area tour guide to guests. They also treated me to peaches. I wanted to watch TV at night but it didn't turn on. The lady came to my house to debug it herself. She was very patient and the service was very thoughtful. I also bothered her twice. I felt a little embarrassed. Hahaha. The most important point is that the hotel is very close to Goukou, the scenic area. It is very convenient to eat and have entertainment around. There are many choices. Facilities: The facilities are very complete and basically brand new. Hygiene: The hygienic conditions are what I value most. It is very clean. Environment: Although the overall room is not big, it feels very warm. Service: The attitude is very good and they will take the initiative to ask about the guests. I will come again in autumn next time and stay at her house. I also plan to recommend it to my friends around me and wish them better and better.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your love and recognition of the hotel. We are very happy to leave such a good impression on you. We will serve every customer more carefully and thoughtfully. The hotel is 900 meters away from the scenic spot and a 10-minute walk away. We look forward to seeing you again. Meet! I wish you a pleasant journey!
Guest User
Boutique Room (Double bed) (Pitched roof)
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
1. The room is clean and the hotel is very close to the scenic spot. 2. The hotel staff is very enthusiastic. Because we were in a hurry and only had half a day to play, the beautiful front desk lady explained the overview of the scenic spot to us in detail, recommended fun places, and explained how to take the bus and how to get there in detail. 3. We took the high-speed rail to the plane, and then the high-speed rail and bus to get here. Jiuzhaigou is really beautiful! 4. I wish you a prosperous business. See you again if we are lucky👋
Original TextTranslated by Google
Response from Property: I wish you a happy journey and a good mood every day! I wish you such a sunny mood that you will meet beautiful scenery and good people wherever you go. Welcome to visit us again!
Guest User
Star Delight Deluxe Double Bed Room
Stayed in Jun 2024
Couples
17 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is clean, tidy and spacious, with a great location, very close to the entrance of the scenic area, less than 10 minutes' walk, and a complete range of shopping and dining options nearby. The front desk service is excellent, the staff are friendly and the service is very good.
Original TextTranslated by Google
Response from Property: Thank you for your visit, and also sincerely thank you for your recognition and love for us. It is our unshirkable responsibility to provide every guest staying at Star Hotel with a wonderful stay experience. We are deeply honored to receive your praise, and we will also Keep up the hard work and hope to have more opportunities to serve you!