Madison Hotel (Jiuzhaigou Scenic Spot)

Madison Hotel (Jiuzhaigou Scenic Spot) Reviews

Madison Hotel (Jiuzhaigou Scenic Spot)

No.35 Group 1, Pengfeng Village, Jiuzhaigou, Sichuan, ChinaView Hotel Details
Madison Hotel (Jiuzhaigou Scenic Spot)
Madison Hotel (Jiuzhaigou Scenic Spot)Madison Hotel (Jiuzhaigou Scenic Spot)Madison Hotel (Jiuzhaigou Scenic Spot)
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Madison Hotel (Jiuzhaigou Scenic Spot) Guest Reviews

4.7/5
Outstanding
796 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(796)
Positive reviews(781)
Reviews with photos/video(180)
Convenient location(168)
Close to scenic area(126)
Friendly front desk staff(108)
Delicious breakfast(94)
Convenient parking(54)
Many amenities(31)
Would stay again(23)
Tasty coffee(8)
Negative reviews(15)
Guest User
Superior Room - with View (Double bed)
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 9, 2024
Very convenient location, only a short walk to the scenic area. Many restaurants in the vicinity. Great mountain view. The staff was super friendly and helpful.
Guest User
Superior Room - with View (2 beds)
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on Apr 14, 2024
Location is good and breakfast is awesome
sosolulu
Deluxe Room - with View (Double bed)
Stayed in Apr 2023
Couples
19 review
4.2/5
Very Good
Posted on Apr 12, 2023
The whole staff at the reception was very benevolent. Compared to the chosen level of the room, I expected more cleanliness. The comfortable bedding smelled like cigarettes. Breakfast was served to us in the room, it lacked a second stool to be comfortable. So I can't comment on the breakfast buffet. I also don't know if the reception staff speaks English. The entrance to the valley is less than a 10-minute walk away. The hotel is located near restaurants.
Response from Property: Thank you very much for your valuable advice to us. We will strive to improve our service level.
Guest User
2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Excellent service facilities, clean and sanitary, good breakfast, convenient transportation, free parking
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello, first of all, thank you for your review of the hotel. The location of Jiuzhaigou Royalton Hotel is very good. There is an extremely lively commercial street outside the hotel. There are restaurants, supermarkets, bakeries, and everything you need. It is very convenient! When you stay at the hotel, you can enjoy [Enjoy·Scenic Spot Guide] The front desk will enthusiastically explain the Jiuzhaigou Scenic Spot guide and suggestions, as well as the surrounding special attractions, [Enjoy·Food Recommendation] Enjoy the local special food recommendation, so that you don’t step on the pit and let you eat well, [Enjoy·Farewell Gift] The hotel prepares special small gifts to leave a memory for your journey
Guest User
2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The hotel is not far from the scenic spot, just a 15-minute walk. The service is warm and responsive. The breakfast is rich. There are also souvenirs for ladies. I left the hotel at 5 o'clock in the morning, which was relatively early. The front desk also prepared breakfast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you for your review of the hotel. The location of Jiuzhaigou Royalton Hotel is very good. There is an extremely lively commercial street outside the hotel. There are restaurants, supermarkets, bakeries, and everything you need. It is very convenient! When you stay at the hotel, you can enjoy [Enjoy·Scenic Spot Guide] The front desk will enthusiastically explain the Jiuzhaigou Scenic Spot guide and suggestions, as well as the surrounding special attractions, [Enjoy·Food Recommendation] Enjoy the local special food recommendation, so that you don’t step on the pit and let you eat well, [Enjoy·Farewell Gift] The hotel prepares special small gifts to leave a memory for your journey
Guest User
Deluxe Triple Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Environment: Very good, suitable for a family of three. It is also close to the scenic spot and can be reached by foot. Free coffee: Drink as much as you want Service: Very thoughtful
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you for your review of the hotel. The location of Jiuzhaigou Royalton Hotel is very good. There is an extremely lively commercial street outside the hotel. There are restaurants, supermarkets, bakeries, and everything you need. It is very convenient! When you stay at the hotel, you can enjoy [Enjoy·Scenic Spot Guide] The front desk will enthusiastically explain the Jiuzhaigou Scenic Spot guide and suggestions, as well as the surrounding special attractions, [Enjoy·Food Recommendation] Enjoy the local special food recommendation, so that you don’t step on the pit and let you eat well, [Enjoy·Farewell Gift] The hotel prepares special small gifts to leave a memory for your journey
Anonymous User
Deluxe Family Room
Stayed in Jul 2024
Family
5 review
1.2/5
Posted on Jul 12, 2024
The lobby looked clean, but the room was horrible. Outside the only window was a fire escape, next to the fire escape was the kitchen exhaust, and 20 to 30 meters opposite the window was a hillside, on which were all kinds of garbage and waste, and between the hillside and the fire escape was the roof of a bungalow, on which were scattered all kinds of garbage. The room was decorated in a rough rental style, the wall facing the window was hollow and moldy due to water seepage, there was always water flowing out of the bathroom floor, the toilet smelled bad, and there was a gap of four or five centimeters below the shower door, and the floor outside was full of water when taking a shower. The towel had an unpleasant smell, but fortunately I brought enough disposable items. I was lucky to find a crooked hair on the basin faucet. The sanitary conditions were worse than those of a budget hotel. In such an environment, Ctrip actually marked a deluxe room at 990 per night, which is no different from a scam. Remind everyone to avoid thunder.
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello, first of all, we are very sorry to bring you a bad experience. We attach great importance to your opinions. The hotel's family room has been inspected and there is no leakage or odor. However, there is indeed a problem that the shower room door cannot be closed tightly. The project has been arranged as soon as possible. The towels you reported have an unpleasant smell. All linens in the hotel are Regular linen washing plants are used for washing, and the hotel can provide relevant qualifications. The prices of all hotel rooms are displayed on various channels. The promotional photos used are also real photos. There is no false propaganda. If you have any objection to the price, you can Contact the hotel for a replacement or refund, and the hotel will fully cooperate with you. The hillside opposite is within the hotel's business scope, and because the area is undeveloped, the hotel is really out of reach. We apologize for the inconvenience caused to you.
Guest User
Superior Room - with View (Double bed)
Stayed in Jun 2024
Couples
2 review
2.2/5
Posted on Jun 12, 2024
The hotel service attitude is OK, but the conditions and facilities are poor, and the sound insulation is also poor. At first, the view king room was on the roadside, so I changed to a twin room facing the mountain. There was no towel rack in the bathroom, and there was a sound similar to the operation of the air conditioner at night. The wardrobe was also very small and narrow. The air conditioner was not used for heating, and it only blew cold air. This price is not much cheaper than the all-season hotel, and it feels a bit expensive
Original TextTranslated by Google
Response from Property: Dear guests: Hello, hotel rooms have different room types. Some room types do not have towel racks but have towel slots under the basin, so there is no towel rack. The hotel uses central air conditioning, which can only cool or heat one side. The weather has been sunny recently and most customers requested cold air, so hot air cannot be turned on. If you need it, the hotel can add a quilt for you. We deeply apologize for the inconvenience caused to you this time. We apologize and look forward to seeing you again.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
19 review
4.7/5
Amazing
Posted on Jun 18, 2024
It's a 12-minute walk from the scenic area. It's convenient to eat around the hotel. The only bad thing about the hotel is the hot water. I live on the first floor and it took 20 minutes to get hot water. I was afraid of wasting it, so I washed my face, clothes, and fruits while the water was running! The scenic area is cold in the morning and evening, so bring a coat! On the way from the hotel to the scenic area, loquats cost 10 yuan for 3 catties, and delicious cherries cost 5 yuan per catty!
Original TextTranslated by Google
6/9
Anonymous User
Deluxe Triple Room
Stayed in May 2024
Friends
17 review
3.5/5
Posted on May 28, 2024
It is very convenient to eat and drink near the hotel. There are restaurants and shopping places nearby. The staff at the front desk of the hotel were very enthusiastic, but the hygiene was still flawed. We stayed for two nights, but the trash cans were not cleaned the next day, and it felt like the room was only half cleaned. It is about a 15-minute walk from Jiuzhaigou Valley.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for bringing you a bad experience during your stay. We will take your feedback very seriously. We will continue to improve and strengthen the hygiene requirements and details. We look forward to you choosing our hotel again and giving you a different stay experience. !
Guest User
Superior Room - with View (Double bed)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel has complete facilities, delicious breakfast, plenty of hot water Free coffee: very high Environment: very good
Original TextTranslated by Google
Response from Property: Dear guests, the location of Royalton Jiuzhaigou Hotel is very good. There is a very lively commercial street right outside the door. There are restaurants, supermarkets, bakeries, and everything you need. It is very convenient! When you stay at the hotel, you can enjoy [Enjoy·Guide to the Scenic Area] The front desk will enthusiastically explain the guide and suggestions for visiting Jiuzhaigou Scenic Area, as well as the surrounding special attractions, [Enjoy·Food Recommendation] Enjoy the local special food recommendation to avoid pitfalls and let you eat well, [Enjoy·Farewell Gift] The hotel prepares special small gifts to leave a memory for your journey
Guest User
Deluxe Room - with View (Double bed)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The room facilities are very complete, the breakfast is very rich, and the service attitude is also very good! Royalton Hotel is really good, and I will continue to stay in this hotel when I go to Jiuzhaigou in the future.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Travel in peak season, convenient parking, complete facilities and equipment, good service, delicious breakfast
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 20, 2024
The hotel is conveniently located just over ten minutes from the scenic spot. There are many restaurants nearby. The waiter was very friendly and helped me contact the driver at Zhenjiang Pass for my return journey so that I could get on the bus nearby. Thank you for her help!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yigebupingpingwuqidemeinv
Superior 2-bed Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Jiuzhaigou is so beautiful. The hotel I picked at random is also very good. The stay is very comfortable. There are many places to eat around and it is also close to the mouth of the valley.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!