Guest User
April 22, 2024
Let me talk about the advantages first: the environment is good, there are amusement facilities, and the kids like it. Confirmation (suggestion): 1. The customer service center (front desk) is locked at night and no one is on duty. I went out for something and came back at 11 pm. I found that the door leading to the second floor on the first floor was locked and I couldn't go back to the room. I made countless calls but no one answered. I ran four or five times in and out of the whole manor, but I didn't see anyone. The grievance in my heart could only flow out with tears. The child under six years old fell asleep in his father's arms. Are we going to camp in the wild for a night? It's no exaggeration to say that it's a bit desperate. I walked back to the doorway on the first floor and prepared to discuss with my husband whether to call 110. I saw a ray of light through the small window next to the doorway. I was like grabbing a life-saving straw and knocking on the window. Whether it was the boss or the guest, I had only one thought at the time, I wanted to go back to the room. Fortunately, it was really the aunt on duty. It's a bit exaggerated to say that it was a midnight horror, but it was the first time I encountered no one on duty when staying in a hotel. It is recommended that the boss keep someone at the front desk or tell the travelers where to find someone or which duty phone to call if they have something. Who can guarantee that there will be nothing to do at night? If there is an emergency, such as the baby is sick, then there is really no one to help. I also want to say that after waking up in the morning, the boss saw so many missed calls, but did not ask what happened, nor did he call back. 2. The fruit given when booking the room was not seen until check-out. 3. The bedroom and bathroom are separated by only a transparent curtain, the sink and the toilet are transparent sliding doors, and the bathroom is separated from the toilet by transparent glass. If a family stays, it is embarrassing to go to the toilet, let alone take a bath. 4. The breakfast for three people is hard to describe, four small meat buns, four small steamed buns, a red date cake, three eggs and a homemade pickled radish, everyone can see the picture. I said nothing false, I just hope that the store will improve, and the guests who stay in the future will feel comfortable. The store owner please don't call me to change the review.
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