Guest User
April 26, 2025
As an internationally renowned hotel, the Sheraton Far Eastern Plaza Hotel in Jiujiang failed to meet my expectations in many aspects, especially the overseas satellite TV service and the cleanliness of the bathroom facilities, which was extremely disappointing.
During my stay, I tried to watch overseas satellite TV, but found that either the channel showed no signal or the screen was occupied by the hotel introduction video. This situation in such an international high-end hotel is really not up to the standards of an international hotel. For guests who often travel on business, it is normal to watch international sports events or international news through overseas satellite TV. However, the performance of Sheraton Far Eastern Plaza Hotel in this regard is so unsatisfactory. As a basic entertainment facility in modern hotel rooms, the service quality of TV is directly related to the guest's stay experience. Such channel settings not only fail to provide the service they deserve, but also give people a perfunctory feeling, which seriously reduces the stay experience.
The sanitary conditions of the bathroom facilities are also unbearable. A thick layer of dirt accumulated in the bathtub drain looks like it has not been cleaned for a long time. As guests, we have extremely high requirements for sanitary conditions, especially for facilities such as pools and bathtubs that come into direct contact with the body. Such sanitary conditions are not only disgusting, but also worry about whether they will be infected with bacteria or diseases. It is incredible that an international hotel has such a big omission in such basic sanitary work. As an international brand hotel, Sheraton Far Eastern Hotel should welcome every guest with high-standard services and facilities. However, this stay experience disappointed me greatly. I hope that the hotel can attach great importance to these issues and provide guests with a clean, comfortable and rich experience. Only in this way can it truly live up to the name of an international hotel and win the trust and praise of guests.
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