Galactic Hotel

Very poor accommodation experience 1. First of all, no staff mentioned the welcome fruits mentioned in the special items from beginning to end 2. The smart furniture service Xiaodu in the special project is useless at all. The curtains in the room I live in can't be closed, and the sun shines directly into my eyes early in the morning and I can't sleep well. 3. I would like to pour a glass of water to drink. The cups here are as shown in pictures 2 and 3. They are very dirty. 4. The TV remote control also has no batteries. All movies on the TV require VIP access. 5. The hotel at this price does not provide bathrobes? It was only after I called the front desk that it was delivered to me.  too poor!

First of all, let me state that giving one point does not mean that the hotel really belongs to the 1-point level. I made a reservation in advance and used the room upgrade privilege when booking. When I checked in, I found that I was not offered a room upgrade. I asked the front desk guy: Can't I upgrade my room? The younger brother said: We are full and cannot upgrade. I asked again: Is it really impossible to get promoted? The front desk said: No. I immediately clicked on Ctrip and found out, oh, it turned out that I had a room, so I had to pay a higher price, hahahaha. After arriving in the room, I contacted Ctrip, and the hotel housekeeper communicated with me and sincerely apologized to me. I said: It is not a problem with Ctrip. There is no need to apologize for the hotel. I have given this hotel a bad review. The funny thing is, after about an hour, the twin room can be upgraded to the lake view first, and it will be upgraded for free. I looked at him and said, let’s get promoted. The funny thing happened again in the evening. Fruits were not given. I asked Ctrip. After communicating with the hotel housekeeper, at around 22:00, fruits were given to the double bed room. The double bed room was not upgraded and no fruit was given. I don’t care about your fruit. What else can I say if the service industry doesn’t have a contractual spirit? To be honest, the scenery of Bali Lake is very beautiful, the breakfast in the hotel is decent and rich, and the sanitation facilities are also of good quality. After walking around the lake for a while, I discovered that this is not the hotel with the view of Bali Lake, haha. I just want to say that only true reviews from Ctrip users can help people avoid pitfalls, and perhaps make the hotel industry feel better. Give Ctrip hotel housekeeper a thumbs up.

On the first day I checked in, I did not enjoy the upgrade rights because the room was fully booked, so I booked a river-view twin room early the next morning. The front desk arranged a small window room like the one in Figure 1. When I contacted the front desk, the male employee in a gray suit lied about the river-view twin room. The beds and rooms are all like this. I’m shocked by the service level. So what’s the point of booking a river view room? I’m angry.

房間很漂亮，窗外風景很好，智能語音控制。服務人員態度很好。這次是帶孩子來九江旅遊的，酒店位置很不錯，靠近廬山，進入大堂給我一種優雅的感覺。前台小姐姐TR服務超級熱情親切，房間整潔乾淨，入住前台小姐姐給我們送了早餐，早餐也很豐富，入住體驗感很好，強烈推薦入住九江嘉萊特精選酒店！

性價比很高的酒店，跟朋友來九江旅遊選擇了九江嘉萊特精選酒店，前台TR小姐姐服務很好，熱情周到，貼心，非常有耐心去解答我們的問題，酒店的早餐非常豐盛美味，前台有免費的咖啡跟茶餅提供，酒店下午茶服務也很不錯，強烈推薦大家來住這家酒店！！！