Aile Kelton Hotel (Jinjiang Airport Sunshine Plaza) Reviews

Response from Property: Hello, thank you for staying at Aile Kelton and commenting on it! We deeply apologize for the trouble caused to you! The hotel has dealt with the problem you raised, but it has not found that the problem you raised exists. Since the opening of the hotel, it has been adhering to the service concept of "customer first, service first" in its operation and management. The hygiene of the guest rooms is also strictly operated in accordance with the standard service process to ensure that one guest is replaced to ensure our service quality. The development of the hotel is far from Without your company, I hope that in the future, you can continue to supervise and guide us as always, and we will continue to work hard and strive to do better! I wish you a happy life and your wishes come true!

Response from Property: Dear guest, we apologize for the inconvenience and trouble you caused. Hygiene is the embodiment of the soul of a hotel, so the hygienic situation has always been the focus of our attention. We firmly believe that there is no best but better, and we will check again after each cleaning. You give us such a comment, it can only prove that our work is not in place, we will always stick to our commitment to improve hygiene under your encouragement, and put the feelings of the guests in the first place. We have informed the relevant departments of your suggestion, and we will step up efforts to make corresponding adjustments and changes in the room layout in the later period, hoping to give customers a more comfortable and satisfactory housing experience. Thank you very much for giving us such detailed information So many great suggestions. We attach great importance to the situation you reported, and we will solve it as soon as possible, and the damaged facilities will be replaced immediately. I have thought about everything and tried to apologize to you, but I don't know how to say it because of guilt, but I still sincerely apologize to you. I failed to provide you with a good stay experience and failed your expectations of us. , all the reasons and explanations are feeble, we can only continue to strengthen ourselves and use our actual actions to get your forgiveness.

Response from Property: Dear Guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving attentively, so that you can feel the warmth of home when you stay in Aile Kelton. We look forward to seeing you again to review our progress, and wish you a happy day!

Response from Property: Dear guests: Hello, thank you for your stay and sharing your stay experience with us. Recently, the hotel restaurant has launched ... special dishes, and I believe it can also bring you a satisfactory experience. Looking forward to your stay again!

Response from Property: Dear guest, thank you for taking your precious time to give us a sincere evaluation. The rating you gave us proves that we still have some things that are not in place and need to be improved. We welcome your feedback to us, our family There are many types of rooms in the hotel. You may wish to try other room types next time. I believe you will choose a room type that is very comfortable, soft and conducive to sleep. It can be seen that you are also a guest with high quality sleep requirements. You are welcome to check our work at any time and wish you a happy life!