At the north gate of Beijing Normal University. Because it is surrounded by snack streets, it is bound to be noisy. This store should have been renovated from an old building. I originally chose this store because it was close to Zhejiang Normal University, and I saw that it was newly renovated in 2023. But what I want to complain about is the service. This shouldn't be called a hotel, it might be more appropriate to call it a hotel. I booked an eSports room on the first day because I originally planned to go there on the 5th, but I had to move a day earlier because I had something to do. Ctrip did not have the twin rooms I booked for the 5th to 7th before. There was only eSports, but eSports is It's seventy or eighty yuan more expensive. When I arrived at the front desk, the waiter was not familiar with the process. After struggling for a long time, she said that the e-sports room had not been cleaned yet. I told her that I had two orders, and the room types might be different. Try to arrange it so that I would not have to move. So I was given a twin room. The next day at around two o'clock in the afternoon I received a call from the hotel asking me to check out and asking if I had forgotten? I said that I have two reservations and I want to continue staying today. I communicated with them at the front desk yesterday. For a long time, he said that he didn't know and didn't hand over... Then on the third day, the family went back and couldn't get in with all the stuff because they didn't renew the room card... Later, because there were still things to deal with at school, I didn't want to live there. Now, I wanted to change a hotel, but I caught a cold due to the continuous rain, so I was too lazy to move, so I booked another hotel for one night. This night when I watched the projection next door, the sound was very loud from 8 or 9 o'clock until 12 o'clock at night. I took medicine and slept until midnight when I was woken up. My husband went out to take a look and said it might be from next door, because the sound from the door next door was very loud. big. I called the front desk around 12 o'clock and told them that the sound from the projection next door was too loud and could I talk to them to lower the volume. The front desk asked me which room I was in? ? ? I said that I couldn't determine the source of the sound. I heard it was from next door, but it was really hard to tell what if the sound was from upstairs. You guys go over and take a look. Tell me that you are not sure where the sound is, how can I communicate with you? You have to tell me whether it's to your left or right. You also said it might be upstairs. Only after you determine the source of the sound can I deal with it for you. I...I said, do you want me to listen to it myself? Shouldn't you know if anyone lives upstairs and next door, and then come over and listen? ? The waiter said, I don’t know why you are angry. You don’t even know where the noise is. Let me handle it. I can’t hear it from below... Can I go to your room to listen? 😵💫😵💫😵💫I say come on! Then my husband got dressed and waited for her... Later, she probably came up and heard that it was from the left. When they knocked on the door and they didn't open the door, she came to my husband and told her, ”Don't open the door...” After knocking on the door, she said directly to them, ”You are talking about them next door?” You need to rest and sleep, your projection is too noisy...why...The conflict is thrown directly to the customers. Shouldn't you tell them at this time? Some customers said that your projection is a bit noisy and affects their rest, please lower your voice? ? ? Over the years I have stayed in this hotel, it is the most speechless one I have ever encountered. This is also my first ✍🏻️ review. I hope the store will train its waiters well💁🏻♂️
Very Good
282 Reviews