GRAND NEW CENTURY HOTEL WANGHU JINHUA

I checked in on May 3rd and all the sockets in the room went out of power three times (once at 8 o'clock and once at 12 o'clock. The power went out again just ten minutes after the repair at 12 o'clock). I changed to another room and turned off all the lights. No matter which one I turned on for a while, my bedside lamp would always be on. For example, when the bathroom light is turned on, the bedside lamp will light up. There is no wind when the air conditioner is turned on normally, and only when it is set to 16℃ with the maximum wind speed will air at normal temperature come out. Because we have a nine-month-old baby and need to make milk in the middle of the night. The socket in the first room had no electricity and could not boil water. In the second room, as soon as I get up to make milk, the bedside lamp will come on, which means it's time to coax me back to sleep. And the air conditioner in the second room was not cold enough, at 16℃ it was even hotter than the corridor outside. So I moved back to my original room, and moved around until after 1 a.m. It was very frustrating. The children kept being woken up [bitter], and I didn't get any good rest at all. In addition, there were a lot of mosquitoes. I killed three of them in one night, but there were still some. My child's face and ears were swollen. The hotel may not have anyone who can make decisions at night. Although the attitude is very good and polite. I just feel like I can't make a quick decision.

New hotel, please check in with caution. Since it is a new business, I can allow for some mistakes in your service, but now there are mistakes in the hardware, which is a bit unreasonable. There are 5 fast chargers in the basement, 1 of which is broken and no one has taken care of it for 3 days... Half of the slow chargers are broken, and the 3 directly opposite the fast chargers are all broken. This basement may not be the hotel's property... The first time I saw it, the front desk clerk was looking for the reservation information on a paper printed in advance. It was obvious that the system was not ready. New business can understand... There are no toiletries for children...I can understand... The lake view room looked out onto a construction site, and Ctrip helped coordinate the solution... The refrigerator does not cool, and the instruction manual and key are inside. This is outrageous... What's even more outrageous is that you should compare the pictures 3 and 4 with the official room photos. There is no footstool, no swivel chair, and the room hardware is missing. I called the guest service and compared which one is the model room... This explanation is speechless... Finally, after repeated requests, they moved two footstools... What's even more outrageous is that the sewer is blocked... The elevator was broken during breakfast time... The hotel still has a long way to go...newly opened...understandable... But such an opening is really a bit outrageous... Are they really prepared for the opening? Did you put your heart into it?

這次是第二入住望湖酒店，這次入住的時候本人沒有説明需要湖景房，進房間才後知後覺的要求換房，前台小姐姐（琪琪）的效率很高，服務也很熱情周到，幫忙換了房間，專門送來了房卡！給琪琪點個贊👍！ 設施很完善～有用到的基本都有！還有我喜歡的大浴缸～泡一泡全身輕鬆！ 衞生這一塊也是不錯，新酒店，新裝修～乾淨整潔，舒適安全！ 五星好評～！牆裂推薦～！

首次選擇入住開元，是因為浙BA賽事觀看需要。充滿驚喜的一家酒店！ 1.距離球館超近，也是目前唯一一家最佳的酒店。 2.服務好！從前台美美、冉冉的接待看得出整個酒店管理很到位！ 3.我常年外出旅行啊活動啊住酒店也是很多。相比之下，開元名都性價比超級高！吃的早飯很豐富，中西餐都很地道！還有金華冷淘嘻嘻！ 4.如果下次有需要，會再次選擇！

最近入住了金華望湖開元名都酒店，體驗簡直太棒了，必須要好好誇一誇！ 從踏入酒店的那一刻起，就能感受到工作人員滿滿的熱情。前台的琪琪更是給我留下了深刻的印象。辦理入住的時候，琪琪面帶微笑，耐心又細緻地幫我辦理各項手續，還非常貼心地給我介紹了酒店的設施和周邊的遊玩好去處，讓人一下子就對這座城市有了更多期待。 房間乾淨整潔，佈置得温馨又舒適，能看出酒店在細節上花了很多心思。讓我驚喜的是，入住沒多久就送來了歡迎水果，這一份小驚喜瞬間就讓旅途的疲憊消散了不少。 到了晚上，酒店還送來了小點心和牛奶，簡直太貼心了！點心味道超讚，牛奶喝下去整個人都暖乎乎的，這樣的服務真的是讓人感覺像在家一樣温暖。 酒店的地理位置在金華體育中心旁邊，來看演唱會最好的選擇。 總之，這次在金華望湖開元名都酒店的入住體驗十分完美，感謝酒店工作人員的用心服務，尤其是前台的琪琪，她的專業和熱情讓我的這次入住變得格外美好。下次來金華，我一定還會選擇這裏！

酒店是新開的酒店，很大氣。靠近體育場，這次是為了張傑的演唱會而來，步行三分鐘即可到達場館，很方便。酒店房間的設計裝修也是簡約古樸，很温馨。這次尤其是大堂鄭鵬經理，辦理入住時及時的處理好我們所遇到的問題。非常感謝。