Shuanglong dongTianfudi Hotel

This is a rubbish hotel. Everyone should keep their eyes open in the future and don't be fooled. We checked in on January 29th and left on January 31st, a total of 3 days and 2 nights. Too many unpleasant things happened. It was a big New Year's Day, and it was really unlucky. First of all, there was the problem of dining. The hotel housekeeper did not inform us that we needed to scan the code in advance to place an order, and only told us to inform the housekeeper in the group, which resulted in almost no dining on the night of the 29th. On the morning of the 30th, we bought the Shuanglong Cave tickets through the hotel, but the front desk staff actually forgot to give us the white ticket for the check-in queue. Due to the mistake of the front desk staff, we were finally blocked at the entrance of the Shuanglong Scenic Area, which delayed us for a long time. When we returned to the room in the afternoon of the 30th, the room was not cleaned (when we left the Shuanglong Scenic Area on the morning of the 30th, we told the front desk that the room needed to be cleaned), and later a so-called aunt came and cleaned it randomly and hurriedly, and the garbage at the door of the room was not cleaned up. Finally, the most annoying thing is that the car was parked in the parking lot, and the front and rear doors on the left side were scratched. Because the hotel parking lot has no surveillance, the traffic police asked us to negotiate with the hotel. The so-called person in charge of the hotel was sincere and expressed his willingness to bear the cost of repairing the car and wrote a letter of commitment. (The half-star rating is for the attitude of this so-called person in charge, otherwise it would be a 0-star rating) However, the payment has not been made since the seventh day of the Chinese New Year. Ctrip customer service intervened 3 times in the middle. The hotel said that the payment had been made last Saturday, February 8, the eleventh day of the Chinese New Year, but because there will be a delay in public-to-private transfers, but today is Monday, February 10, and the payment has not arrived. I wonder what is going on. The person in charge should know it well. Everyone should avoid this hotel in the future. The above statements are all facts, and there are pictures as evidence. If there is any exaggeration, I am willing to bear legal responsibility.

It is very convenient to Shuanglong Cave, which is a five-minute walk from the hotel. The hotel's public soup is very good, the private soup is perfect, and it is free to soak 24 hours a day. It is clean and hygienic. The service is very good and considerate! There are many restaurant choices and the service attitude is very good.

The location is excellent. The road is closed due to heavy traffic. You can enter the scenic area by reporting your car number. The entrance to Shuanglong Cave is right next to it. When you are tired, go back to the room and lie down for a while before going to the next cave. Private bath room ᖰ⌯'▾'⌯ᖳ recommended, with disposable bath bags and wound patches, details in place, and warm service. No comment on the food.

The hygiene is very poor. The floor is not cleaned, the equipment is covered with dust, and there are QQ candies on the wall. I took a photo in the service group and asked the waiter to clean it up. As a result, when I came back after dinner, the QQ candies were still there. The overall service is very average, except for the front desk, which is ok. They helped me buy the tickets for Shuanglong Cave and sign in, which is a lot more convenient, but there is no other service. The lights in the room always go out after a while. The housekeeper asked the waiter to come and see clearly, but the waiter's contemptuous tone made us unable to fix it. Later, we let it go and didn't let him mess around. Not long after he went out, the lights went out again. The private soup room is completely different from the photo. There are no windows in the whole room. There is no lighting, but it is easy to be seen from the outside. The only advantage is that it is close to Shuanglong Cave, but there are safety hazards. The back door of the hotel is often open and unattended, and non-guests can enter and exit at will. I stayed for 2 days, and the housekeeper didn't meet me to say hello. This is the first time I have encountered so many hotels with housekeepers.

The butler service is considerate and the front desk lady is kind and enthusiastic. Whether it is catering, scenic spot ticket booking or private bath, the arrangements are very comprehensive and professional. The hotel is next to the Shuanglong Cave Scenic Area. I will recommend it to relatives and friends to experience it next time.

Very good, suitable for leisure and slow-paced play, providing good guarantee for comfortable play, must give a thumbs up, must accept friends to come, if it can be cheaper, it will be super perfect😍