Guest User
February 1, 2025
The room is OK but it doesn't match the price.
The service and breakfast are really bad.
I thought I didn't want to write a bad review during the Chinese New Year.
But after a day, I still feel uncomfortable. Why can't I write my true feelings after spending money?
I booked breakfast, but it ended at 10:00 and it was already like this when I went at 9:30. The floor stools were so dirty that I couldn't look at it.
It's busy during the Chinese New Year. Don't they know how many guests are staying and how many people are eating breakfast? How much should they prepare? Do you ask the waiter? Feedback problem, the front desk didn't say a word of apology except nodding. Feedback problem
My husband's birthday is on the 30th. I came back from supper and ordered a cake. I went to the front desk at 11:00 in the evening. They said the robot would deliver it. I came out of the shower and found that it was past 12:00 in the morning and it hadn't been delivered yet. It took an hour to deliver a takeaway. Is this your efficiency? Why didn't you just ask the courier to come up and call? First, they blamed me for not having the room number. The room number was clearly written on the order sheet and on the cake box. I really thought they didn't know the room number. Then they continued to blame me for not calling them to deliver. Oh my God, I didn't expect it to be delivered in an hour. I didn't know your waiters could deliver it. After all, no one added breakfast during meal time. The feedback was that there were too many takeouts. Too many, so they didn't know to arrange a few more robots. The feedback for breakfast was that there were too many people. Everything was an excuse for too many people. Then why do you have so many guest rooms? ? ? When I left, they gave me a small cake as a gift. Is it always because there are problems? I just want to get rid of it with something. Sorry, I really don't want it. Can giving me a cake now make up for the time I missed to eat cake? They also said that the hotel was recommended by good reviews, or that it was a high-end hotel. That's it? ? ? ?
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