Hotels near Fenghuangshan Gardens Cemetery in Jingzhou

The room is large, clean, and the sanitary conditions are OK. The choice for business trips is very good. but! ! ! The attitude and business ability of the young lady at the front desk that day was really speechless. The reasons are as follows: I placed an order first at ** and have already moved in. At that time, because of personal circumstances, I told the front desk that I would re-order the order on my company's business travel cloud platform, and then ask her to help me cancel the order on the previous X group. She said that the account could not be cancelled, very sure and impatient. So I contacted the X group customer service, and the customer service said that whether the order can be refunded depends on the hotel. So the customer service contacted the hotel front desk for the first time. The first time the hotel front desk received the X group customer service call, she refused to refund the order. Then I contacted the hotel front desk again. She actually told me that I didn’t receive the X group customer service call. The X group customer service told me that the hotel refused to refund the order and said that she didn’t receive the call. ? I will tell the front desk of the hotel if the customer service calls her again. If there are any other ways to deal with it, contact me in time. Then I contacted the X group customer service again. The customer service contacted the front desk of the hotel for the second time. The front desk agreed to say how to operate on the platform. The front desk received a customer service call and did not take the initiative to contact me. I contacted the front desk and the front desk told me to contact the customer service. over there, The customer service said that if it can be operated on the platform, it will be operated. Feelings: Finally, my customer service submitted a refund application for me. In short, the front desk is very unwilling to assist in handling the problem. It is not that the order cannot be refunded or cannot be refunded. I am not saying that I will not place an order again, and I will place another order later and then communicate the order before returning. Summary: The attitude of Xinxuan at the front desk next door is too far. But the room is bigger than the next door. Screenshot is the feedback of the X group customer service contacting the hotel twice before and after.

4 adults and 3 children, 2 Haiyue twin rooms on the first day, and 1 parent-child room on the second day. Highly recommend the parent-child room! Xiaodu smart speaker voice remote control switch curtains, TV, air conditioning, etc., very convenient. There is also a self-service laundry room on the 4th floor. Breakfast is in Fenglaiyi next door. There are noodles, rice noodles, fried dough sticks, buns, pancakes, milk gruel, corn, etc., which can meet the breakfast needs of ordinary people. Overall, the experience of staying is good. However, if Haiyue Bay strives to create a first-class hotel in Jingzhou, it must use first-class service staff. The overall quality of individual front desk service ladies needs to be improved. Here, I would like to thank Manager Yuan and the front desk Xiao Qin for their services, so that customers will be I feel at home. (Because I remember the comfort brought by a certain service staff, I want to stay at the hotel again, and spontaneously recommend the hotel to friends around me, so that it is well-known, it is probably the best promotion of a hotel) I suggest Mr. Yang to increase the salary of Manager Yuan and Xiaoqin on the front desk. They have earned word of mouth for your hotel and saved publicity fees~

The room is large and the facilities are complete. It seems that it has not lived for a long time. There is dust everywhere. The first thing to enter the door, clean up the house, even the bedside is gray. It is like going home for a long time. It is the first time I have encountered such a thing. It’s a bit late to Jingzhou, near the train station, just stay for one night, it will be there.

I came to play with my friends, I feel that the traffic around is very convenient, the hotel decoration is very good, and there is a swimming pool, the service attitude of the staff is also very good, I will come again

I have stayed here many times. The service at the front desk is warm, and there is tea and candy available. The room decoration is grand and the view is wide. The check-in experience at the front desk is good. It is hygienic and clean, the lighting is bright and warm, smart home, self-service laundry room and dryer, and air conditioning Refrigeration is fast, the lady at the front desk is attentive, and the breakfast has many varieties and local characteristics. The underground free parking lot is large. If you like Jingzhou’s food and are close to tourist attractions, Jingzhou Ancient City is a must-visit attraction.

We arrived at the hotel at 12 o'clock that night. We booked a family room. There are two big beds in it. It is separate. Needless to say, the hotel environment including health is absolutely assured. Here I want to mention that the service of this hotel is the best in the hotel I have ever stayed in. Because when we arrived that night, the staff took the initiative to tell me that the air conditioning in the room was a little problem, and took the initiative to change us to a deluxe double room and a deluxe standard room for free, and also free breakfast for the two of us. Here I want to mention that their breakfast is very rich. Let our stay feel very satisfied and comfortable in all aspects. I want to thank Manager Gao. She took the initiative to ask us the next day and cared about us. Let us feel the warmth and surprise when we come to Jingzhou for the first time. The environment of this hotel is really special. Very low-key luxury, very suitable for parent-child travel accommodation, it is worth checking in again

The service attitude at the front desk was very good. When we saw that we took the baby, we also prepared baby slippers and bathrobes intimately. The room was upgraded for free and a welcome fruit snack was also delivered. The hotel is ten minutes' drive from Fangte, which is very convenient. The hotel has complete facilities, swimming pool, and breakfast. Wanda Plaza is next to the hotel, which is very convenient for shopping and eating. Convenient location, walking to the ancient city. Wanda is worthy of being the first five-star hotel in Jingzhou. The facilities are very good. It is the best hotel in Jingzhou. Next time I come to Jingzhou, I will choose Wanda Realm and recommend friends to stay.

The hotel is clean, fresh and comfortable as a whole, the decoration is relatively new, check-in is quick, just check out and hand in the room card, saving time. The breakfast is plentiful, the business district is around, the life is convenient, the key is to be quiet and not to be noisy. The hall has made scented tea, which is very thoughtful. The only dissatisfaction was that when we checked out in the morning, there was only one waiter, and a group of people jumped in directly to check in. The waiter did not stop, and the first guest complained, but the jumper did not succeed.

The reception is really good, the service is comprehensive, the language is professional, and the key is very warm! Thank you for receiving us at the front desk, and asked the name is Jingzhi, Lili! Thank you! Hope everyone can experience the hotel! In terms of the room, I think it is quite satisfactory and relatively reliable. Hygiene: I am a more picky person, I think there is no problem. Facilities: Complete, experienced the swimming pool, management is OK, conditions are decent, you can come next time.

This hotel in Jingzhou is similar to the Wanfeng brand in other areas, all of which are simple design styles. Breakfast time is from 6:30 to 10:30, which is very suitable for people like me who love to design lazy. The service attitude was warm. Yang Jinfeng at the front desk arranged a satisfactory room for me according to my needs, and was patient and responsible for the whole process. The rooms are clean and well equipped.