Guest User
January 2, 2025
This is the first negative review on Ctrip in five years. I strongly do not recommend this hotel:
1. The hotel parking lot is a public parking space on the roadside, and charges will be posted.
2. I booked a double bed room, but the toilet in the first room I was given was broken. I called the front desk, and the front desk said they would arrange for someone to check it out. After waiting for half an hour, no one answered. I called the front desk again, and the front desk said Then I changed a room, but the water pressure in the room I changed was very low, worse than that of a small hotel, and the water temperature was not enough. It was impossible to take a shower in the winter.
3. At ten o'clock in the morning, the housekeeper opened the door without knocking without knowing what the situation was.
The above are all real experiences. I strongly complain that Astor’s reputation has been ruined by these franchise stores.
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