Senmiao Garden Boutique Hotel

This hotel is so deceptive. I booked a deluxe king room and two standard rooms on the morning of the 14th. Staying for two nights means checking out on the 16th. However, Ctrip changed the price on the same day and I requested a one-day refund. Ctrip has been waiting for a while to negotiate, otherwise it refuses to cancel. From the night I checked in on the 14th to the afternoon of the next day, it still failed to solve the problem of canceling the 15th order. It just refused to cancel. Finally, my parents said that they should just stay. I was originally going to take my parents out in the morning, but hotel problems delayed my schedule all morning. We had no choice but to return to the hotel on the evening of the 15th. We parked the car in the hotel parking lot around nine o'clock, because my family was out and about. , I went to find my family. When I returned to the Gao Hotel to check in at two o'clock in the morning, the hotel front desk told us that a water pipe burst in one of the rooms, so I followed the waiter to the room. However, this room had been occupied by people, and the merchant did not clean it up. Deliberately deceiving consumers and deliberately causing harm, the negotiation to check out on the 14th was unsuccessful until the 15th. However, we agreed to cancel the order at around 2 a.m. on the 16th. I took the elderly and children on the road to find a hotel at around 0 a.m. I also uploaded my order number, and I also have a video as proof. I couldn’t upload it because my family was caught in the video, but I kept it and can watch it at any time. Ctrip, you must give me a satisfactory answer, otherwise I will complain and I must give an explanation. Thanks

Bad attitude, shirk responsibility, rhetoric

都説西雙版納是個美麗的地方，來過之後覺得確實是。但告莊可能有點特別，顯得有些亂。我房間樓下正對着垃圾場，幾百大袋子垃圾堆了幾天，沒人清理。就這一點來説，有點遺憾。