Suliya River View Resort Hotel (Jinghong Gaozhuang West Shuangjing Starlight Night Market Branch) Reviews
Suliya River View Resort Hotel (Jinghong Gaozhuang West Shuangjing Starlight Night Market Branch)
Building F3, Jingdaizhai, Gaozhuang Xishuangjing, Jinghong, Yunnan, ChinaView Hotel Details
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Suliya River View Resort Hotel (Jinghong Gaozhuang West Shuangjing Starlight Night Market Branch) Guest Reviews
4.7/5
Outstanding
691 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(691)
Positive reviews(670)
Reviews with photos/video(371)
Friendly front desk staff(113)
Great swimming pool(65)
Delicious breakfast(63)
Offers pick-up/drop-offs(45)
Has an infinity pool(17)
Fantastic river view(11)
Clean pool(6)
Negative reviews(21)
Vic
Guestroom - River-View (2 Beds)
Stayed in Dec 2023
Family
7 review
Outstanding
Posted on Feb 12, 2024
This is my regular hotel in Xishuangbanna, partly due to the fabulous location, and partly due to the service, amenities, and reasonable rates.
The river view is fabulous and I recommend getting it if available.
Location-wise, it's walking distance to many restaurants, temples, market area, as well as the Starlight Night Market.
The staff are friendly and amenable, the breakfast is OK, and the rooms comfortable and clean.
I definitely recommend it for consideration.
TOM Siauw
Garden Room (2 Beds)
Stayed in Nov 2023
Couples
22 review
Outstanding
Posted on Dec 2, 2023
very friendly front desk & very helpful to help where we want to go highly recomended hotel
Matt
Featured Suite (Soaking Tub)
Stayed in Jun 2023
Couples
21 review
Very Good
Posted on Jun 25, 2023
A well located hotel with friendly staff who were very willing to help. The hotel was undergoing some refurbishments and appeared that some updates were required. The room was clean and tidy. We heard some noise from the adjoining business but the manager responded to our request very quickly.
Guest User
Garden Suite - 2-Bedroom
Stayed in Apr 2024
Family
16 review
Posted on Apr 5, 2024
Let’s talk about the advantages first: the hotel is on the riverside, the scenery is good, and the swimming pool is also very beautiful. Next to the Starlight Night Market, you can walk there.
Let’s talk about the shortcomings: the young lady who checked in that day seemed to owe her money, but the person after the shift was much better.
Secondly, the hygiene is very poor, and there are still cigarette butts in the room that have not been cleaned;
Thirdly, because there are elderly and children, I booked a two-bedroom room, but one room did not have air conditioning...
Original TextTranslated by Google
Response from Property: Hello, I'm very sorry for bringing you a bad experience. If there is a problem with the room you stayed in, please report it to the hotel front desk in time and the hotel will handle it for you in time. Our two-bedroom suites only have air conditioning downstairs. We pay great attention to hygiene. Our house is cleaned after every guest. Our hotel is also actively improving and enhancing hygiene issues. Our hotel will be renovated in 2021. The rooms are equipped with smart toilets. You can enjoy the airport pick-up service when you check in the hotel, free of charge. It is also the responsibility of our hotel to provide you with a high-quality stay experience through parking and other services. The warm service and thoughtful service are to provide you with a warm harbor like home. I hope you will come to Xishuangbanna next time and enjoy the elegant river view. The resort hotel can become your first choice. We look forward to your visit again and wish you a happy life!
Guest User
Suite
Stayed in Apr 2024
Travel with friends
3 review
Very Good
Posted on Apr 5, 2024
The duplex room I stayed in was very large, and I could see fireworks and lights facing the river. The most worthy of praise is Mr. Yang, the customer service staff at the front desk, who has a sincere attitude and thoughtful service.
Original TextTranslated by Google
Response from Property: Hello dear! It is our honor to be recognized by you. Thank you very much for your compliment. Your recognition is the driving force for our hotel to move forward. The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel, only 10 minutes away from Starlight Night Market and Shwedagon Pagoda. They are all very close. You can enjoy the airport pick-up service and free parking when you stay at the hotel. It is also the responsibility of our hotel to provide you with a high-quality stay experience. The warm service and thoughtful service are to provide you with the warmth of home. Harbor, I hope that next time you come to Xishuangbanna, Suliya Riverview Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life.
Guest User
Featured Suite (Soaking Tub)
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Nov 17, 2023
The environment is very good, the rice noodles for breakfast are delicious, and the riverside scenery is beautiful
Original TextTranslated by Google
Response from Property: Hello dear! It is our honor to be recognized by you. Thank you very much for your compliment. Your recognition is the driving force for our hotel to move forward. The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel, only 10 minutes away from Starlight Night Market and Shwedagon Pagoda. They are all very close. You can enjoy airport pick-up service, welcome fruit, free parking and other services when you check in. It is also the responsibility of our hotel to provide you with a high-quality check-in experience. Warm service and thoughtful service are to provide you with a A harbor as warm as home. I hope that next time you come to Xishuangbanna, Suliya River View Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life.
Guest User
Garden Room (2 Beds)
Stayed in Oct 2023
Couples
1 review
Very Good
Posted on Oct 12, 2023
The room was clean and hygienic, with complete facilities. It was very comfortable to stay. There was also a swimming pool. The free breakfast in the morning was quite rich. The lady at the front desk was also very welcoming. It was a very good experience.
Original TextTranslated by Google
Response from Property: Hello dear! It is our honor to be recognized by you. Thank you very much for your compliment. Your recognition is the driving force for our hotel to move forward. The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel, only 10 minutes away from Starlight Night Market and Shwedagon Pagoda. They are all very close. You can enjoy airport pick-up service, welcome fruit, free parking and other services when you check in. It is also the responsibility of our hotel to provide you with a high-quality check-in experience. Warm service and thoughtful service are to provide you with a A harbor as warm as home. I hope that next time you come to Xishuangbanna, Suliya River View Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life.
Guest User
Garden Room (2 Beds)
Stayed in Feb 2024
Family
3 review
Posted on Feb 22, 2024
The elderly were watching TV and the remote control function was not repaired for 3 days. I asked several times.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your opinion. We are sorry that we have not provided you with satisfactory service. We will make rectifications in response to your opinion and strive to provide more considerate services to every customer. Thank you for choosing Su. Liya Riverview Resort Hotel, I wish you a happy life!
Guest User
Guestroom - River-View (2 Beds)
Stayed in Jan 2024
Family
2 review
Posted on Jan 6, 2024
The facilities, sanitation, scenery, etc. are pretty good, but it's too noisy. The music and singing outside last until midnight.
Original TextTranslated by Google
Response from Property: Hello dear! It is our honor to be recognized by you. Thank you very much for your compliment. Your recognition is the driving force for our hotel to move forward. The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel, only 10 minutes away from Starlight Night Market and Shwedagon Pagoda. They are all very close. You can enjoy airport pick-up service, welcome fruit, free parking and other services when you check in. It is also the responsibility of our hotel to provide you with a high-quality check-in experience. Warm service and thoughtful service are to provide you with a A harbor as warm as home. I hope that next time you come to Xishuangbanna, Suliya River View Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life.
Anonymous User
Featured Suite (Soaking Tub)
Stayed in Dec 2023
Other
4 review
Posted on Dec 21, 2023
It's the basement, on the first floor below. There are no windows. It's very stuffy and damp. At night, there is the sound of running water in the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable feedback. We are always improving. Our rooms on the first floor are all next to the swimming pool. The star-gazing movie pool suite you booked also says "no windows". The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel. It is very close to the Starlight Night Market and the Shwedagon Pagoda. When you stay at the hotel, you can enjoy airport pick-up service, free parking and other services to provide you with a high-quality stay experience. It is also the responsibility of our hotel. The warm service and thoughtful service are to provide you with a warm harbor like home. I hope that next time you come to Xishuangbanna, Suliya River View Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life!
Baozhuogougouzoushijie
Garden Suite - 2-Bedroom
Stayed in Dec 2023
Family
5 review
Posted on Dec 25, 2023
It's in disrepair and the room is unsanitary. The surrounding environment is very noisy
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guest, first of all, thank you for your opinion. Our hotel is also actively improving and enhancing hygiene issues. Our hotel will be renovated in 2021 and the rooms will be equipped with smart toilets. You can enjoy airport pick-up service when you check in the hotel. It is also the responsibility of our hotel to provide you with a high-quality stay experience through free parking and other services. The warm service and thoughtful service are to provide you with a warm harbor like home. I hope you will come to Xishuangbanna next time, with elegant river views. The resort hotel can become your first choice. We look forward to your visit again and wish you a happy life!
Anonymous User
Guestroom - River-View
Stayed in Oct 2023
Family
7 review
Posted on Oct 4, 2023
The location is very convenient. Downstairs is the Starlight Night Market and you can see the river from the balcony. There are still bugs and geckos at night. I hope the hygiene can be improved.
Original TextTranslated by Google
Response from Property: The hotel's reply: Hello dear! It is our honor to be recognized by you. Thank you very much for your compliment. Your recognition is the driving force for our hotel to move forward. The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel, only 10 minutes away from Starlight Night Market and Shwedagon Pagoda. They are all very close. You can enjoy airport pick-up service, welcome fruit, free parking and other services when you check in. It is also the responsibility of our hotel to provide you with a high-quality check-in experience. Warm service and thoughtful service are to provide you with a A harbor as warm as home. I hope that next time you come to Xishuangbanna, Suliya River View Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life.
Anonymous User
Guestroom - River-View (Double Bed)
Stayed in Sep 2023
Family
6 review
Posted on Sep 25, 2023
It's still a little different from the picture. There are leaves everywhere and damp rotten areas by the river. The floor is wet when you enter the room. The air conditioner in the first room was broken. Later, when I changed it to another one, the air conditioner stopped again in the middle of the night and the voltage was insufficient. I originally booked for 3 nights and then canceled it. It was only suitable for taking photos. The accommodation was not very comfortable. It was off-season when I went there. There were people drinking in the restaurant in the middle of the night. I felt it was not suitable for bringing children. The location is good.
Original TextTranslated by Google
Response from Property: Content of the hotel's reply: Content of the hotel's reply: Content of the hotel's reply: Hello dear! It is our honor to be recognized by you. Thank you very much for your compliment. Your recognition is the driving force for our hotel to move forward. The hotel is located on the Lancang River in Xishuangjing, Gaozhuang. It is a river view resort hotel, only 10 minutes away from Starlight Night Market and Shwedagon Pagoda. They are all very close. You can enjoy airport pick-up service, welcome fruit, free parking and other services when you check in. It is also the responsibility of our hotel to provide you with a high-quality check-in experience. Warm service and thoughtful service are to provide you with a A harbor as warm as home. I hope that next time you come to Xishuangbanna, Suliya River View Resort Hotel will become your first choice. We look forward to your visit again and wish you a happy life.
Guest User
Guestroom - River-View
Stayed in Mar 2023
Couples
4 review
Outstanding
Posted on Mar 10, 2023
Mr. Du and Mr. Yang are very nice people, pick up and drop off by car, considerate service, and high quality! The hotel environment and vision are nice in all aspects! The tea is also delicious! Highly recommend staying here!
Original TextTranslated by Google
6/8
Response from Property: Hello dear! It is our honor to be recognized by you. Thank you very much for your praise. Your recognition is also the driving force for our hotel to move forward. The hotel is located on the Lancang River in Gaozhuang Xishuangjing. They are all very close. You can enjoy the pick-up service when you stay in the hotel, free parking and other services. It is also my hotel's responsibility to provide you with a high-quality check-in experience. The warm and thoughtful service is to provide you with a home-like warmth I hope that next time you come to Xishuangbanna, Suliya Riverview Resort Hotel will be your first choice. I look forward to your visit again and wish you a happy life!
Guest User
Garden Room (2 Beds)
Stayed in Feb 2023
Travel with friends
6 review
Outstanding
Posted on Mar 6, 2023
Stayed for two nights at the end of February. It is very close to the Xingguang Night Market, and it takes only 10 minutes to walk there. The environment is very good, and it is also suitable for punching in and taking pictures, which is very good. The toilet in the room is very advanced, fully automatic, even the lid is automatically opened and closed by sensing people😂
The free pick-up service is very good, one car, one order, no carpooling with other people. The master arrived a long time in advance. As a result, our plane was delayed and the master waited for more than an hour. He didn't complain, and he was still kind and enthusiastic, and he even introduced us the itinerary. Their family also provides a chartered car service, but we won't show embarrassment if we don't charter a car.
The rooms along the road will have a bit of car horns at 9 and 10 o'clock in the evening, and the hotel has prepared disposable earplugs. But I usually don't need to go to bed after 12 o'clock. There is a garbage truck outside at 8 o'clock in the morning, which keeps going around and playing music, which is a bit annoying and disturbs people's dreams. I don’t know if people who live in Gaozhuang will have this problem😂
The breakfast buffet cannot be said to be very rich, but there are also porridge, stir-fried vegetables, multigrain cakes, and freshly ground coffee. The next rice noodle tastes good too.
Generally speaking, the price/performance ratio of 500 a night is still high.
Original TextTranslated by Google
Response from Property: Hello dear! It is our honor to be recognized by you. Thank you very much for your praise. Your recognition is also the driving force for our hotel to move forward. The hotel is located on the Lancang River in Gaozhuang Xishuangjing. They are all very close. You can enjoy the pick-up service when you stay in the hotel, free parking and other services. It is also my hotel's responsibility to provide you with a high-quality check-in experience. The warm and thoughtful service is to provide you with a home-like warmth I hope that next time you come to Xishuangbanna, Suliya Riverview Resort Hotel will be your first choice. I look forward to your visit again and wish you a happy life!