Dai palace Thai style hotel

The child was swimming in the hotel pool and was injured by the slippery steps at the bottom of the pool. The hotel was quite active in handling the situation, but since the injury was in the hotel, reimbursement of the car and medical expenses was the norm. This was the second day in Banna. The child was in the hospital the whole afternoon and was bandaged 3 times in total. The cut was quite deep. Since we had hiking and water splashing activities here, they were cancelled later, which greatly affected our schedule and mood. The hotel bought some fruits and apologized, but there was still a discrepancy between the compensation we proposed and the one night room fee for two rooms. I contacted Ctrip several times, but it was not resolved. Ctrip gave The reason is that the hotel is also in a difficult situation. It only waived one room for one night, and did not consider the losses caused by the cancellation of our chartered car and tickets. The child lost a lot of blood and suffered a lot. Later, the hotel felt that the compensation was in place, and did not care about us at all. We directly contacted Ctrip when we had problems. The platform has been actively helping us communicate. The most outrageous thing is that because we canceled some trips and wanted to keep a room and leave the hotel later, the hotel also had a tough attitude and said that the room had been sold and we had to check out at 2 o'clock at the latest and apply for 4 o'clock. Later, we had no choice but to ask the chartered car to pick us up in advance. This swimming pool is definitely a safety hazard, and there are many swimming rings placed in that position. In fact, it is difficult to see. The hotel repeatedly emphasized that it had never encountered such a situation before. I want to say that not encountering it does not mean that it is not dangerous, and it does not mean that they do not need to bear responsibility. I hope that this issue can be taken seriously. Because I have always communicated with the Ctrip platform by phone before, they treated it as a complaint. I think it is reasonable and not exaggerated at all. I took some photos of the swimming pool. I hope to see it. Come and comment on whether the hotel has safety problems and who will bear my losses.

The hotel is quite unique, very similar to hotels in Thailand. The hotel environment is very good, right in the scenic area, and the Shwedagon Pagoda and Starlight Night Market are just outside. The service is also very good. Since I was with children, I was given a quiet room. The hotel can swim, and the children like it very much.

The environment in the store is very comfortable. The rooms inside the hotel are spacious and clean. There are many shops around the hotel. The facilities are complete and the furniture is available. It is suitable for family outings. There are also souvenirs. The experience is good and the afternoon tea is also good.

The boss is very enthusiastic. Everything is new in a newly opened hotel. It is a good deal to stay at this price. The community environment is also very good. If you come here to travel, it is very cost-effective to stay here, and the surrounding supporting facilities are also very complete. There are all kinds of food and drinks, including Northeastern flavors, Dai flavors in Xishuangbanna, and Laos hot pot. All in all, it’s a very good place! There is also a self-service office area in the lobby. There are free books to read in the lobby. It has complete facilities, free parking, and a self-service laundry room. The transportation is very convenient and easy to travel. It is very close to the Dafo Temple Park and a 5-minute walk from the Starlight Night Market. Also, the mattress in this hotel is really super comfortable. Overall, I like it very much and will stay here again.