poohleicao
February 6, 2024
I never commented before, but this time I was really angry. Atour is the worst hotel I have ever stayed in. Even though the soundproofing is poor, there is a table playing cards in the next room until 12:30 in the morning. There is no door closer on the door. I was woken up by the loud noise of the door three times when I entered and exited. The sound of stools mopping the floor waited for me. I can tolerate it. The most unbearable thing is that downstairs is the kitchen! The kitchen exhaust pipe passes under the floor of the room where I live! At five o'clock in the morning, the whole room was vibrating. The popping sound of the exhaust pipe was really amazing! I don’t understand why this kind of room is still for sale! There are clearly vacancies! Even the children woke up! The most annoying thing is that this was not informed before check-in! Call the front desk and ask me to move the room! Said there is a courtyard room on the first floor! Asked what the sound was and said it was from the kitchen, everyone knew it! I instantly felt like I was paying for my suffering! Even with Ctrip, my impression is bad. I don’t know if it’s because of the relationship I booked with Ctrip! I will not be taken advantage of, and all depar**ents will complain to the end! So that everyone knows, I still don’t know why it passed the fire inspection, and whether the kitchen has gone through sanitation and epidemic prevention. There is obviously a bathroom upstairs in the kitchen! The video is so loud and you can still hear vibrations, but the video sound is less than one-tenth as loud as the live scene...
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