Guest User
July 9, 2024
Facilities: OK. What I don’t understand is that the exhaust fan is installed in the shower room and not in the toilet room (the shower room and toilet are separate)
Hygiene: There are insects, urine stains and menstrual blood on the toilet (there are pictures, please be careful)
Environment: I was woken up at around four o'clock because the hotel is on the side of the road.
Service: On the first day I checked in, the chubby front desk guy had a bad face. When he called the room, a man answered with a very bad tone and hung up the phone directly. (After I found menstrual blood in the toilet, I called and asked for cleaning. The customer service number said "The cleaning lady is off work, who will clean it for you?" I explained that after checking in, I found that the toilet was not cleaned. The customer service said what should you do, and then hung up the phone), the cleaning lady had a very good attitude, and there was a thin female receptionist. The service is also very good. At least my face doesn’t smell bad. I forgot to pick up my clothes and even called us to go back and pick them up.
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